Good news VW are going to pay for the EGR part and labour, also a new passenger door lock which has been playing up for a while (doesn't open with one click of the central locking).
They have told me they will replace the part with an updated version of the part. If it's job is to filter the carbon to lower the emissions, what's to stop the new part clogging up. Should I give it a good old blast every now and again to try and clear it out (I don't know whether that works or not) or am I likely to see the same problem in the next 15000 miles.

Does anyone know?
They told me yesterday that the warranty works like this; mine was out on the 8th of June 2014. As long as I had called and booked it in with the problem up until closing time on the 8th it would be covered, even if it wasn't in the workshop until the following week.
I'm slightly disillusioned that I have bought a really expensive camper, and really expensive things go wrong at such an early stage. I was hoping for quality and reliability. I was also hoping my much loved Charlie Brown would be with me for 10 plus years, and give me very few problems along the way.
Well done to Les at Hereford Van Centre though, you saved me a packet!
