I ordered some waterproof Inca covers a few days ago. Early days but no order update yet.I placed an order in December for Inka Second Skin seat covers. Showed in stock when I ordered and still showing in stock but not yet been delivered. Is anyone else having difficulties with delivery date or contact from company?
Not for me.... ordered the waterproof covers on the 15th Jan. Arrived within a week.I placed an order in December for Inka Second Skin seat covers. Showed in stock when I ordered and still showing in stock but not yet been delivered. Is anyone else having difficulties with delivery date or contact from company?
That’s good and reassuring! Will chase again next week. Maybe need to cancel and reorder.I ordered through their eBay site yesterday and they arrived this morning. Super-prompt.
Been tempted with these a few times, but always put off by these stories. Assume you bought from eBay as you mentioned paypal? I wonder if the Amazon buying experience is the same?I so wish that I had read the trust pilot reviews before ordering from INKA over 50% BAD. All follow the same theme great quality but extremely bad communication. I place an order a number of weeks ago for an ‘in stock’ set of covers with a 3-5 day deliver. Try to telephone them and all you get is a recoded message saying that due to covid they are not answering telephone calls (That excuse is starting to wear a little thin). I emailed them this morning requesting cancellation and am awaiting a reply (the email has been read - a read receipt generated) - fortunately I paid using PayPay which will be my next move (raising a dispute) if they continue to ignore me.
And £10 cheaper than eBay too. ThanksNo, I bought from their website https://www.inkacorp.com/ - I always wherever possible use PayPal, it gives a level of protection unmatched especially in circumstances like this.
Wow, we must’ve gotten lucky. We ordered ours on 9 May and they were shipped on 20 May. And this included requesting custom headrests for our 2005 T5 (their standard is only the new headrest style from 2014?(?) and up). They arrived here in Canada on the 25th and already installed. I have to say I’m actually pretty happy with the quality of the product.I ordered a set of the the second skin seat covers and had a similar experience. The website showed in stock 3-5 day delivery. I got the same recorded message and unanswered emails after days turned to weeks with no delivery. I even threatened for a refund, which in fairness to them they did say they would honour - that was one of the few emails they did answer, the others giving a revised delivery date.
I begrudgingly waited and the seat covers finally arrived two months later. I would say they are of exceptional quality and reasonably good value for money. The customer service, however, is exceptionally poor quality.
I know it will leave a bad taste but I would wait it out because the next comparable set of seat covers are about £150 more. In addition the Inka covers also come with two cushions.
The VW California Club is the worlds largest resource for all owners and enthusiasts of VW California campervans.