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motacyclist
Colin
Super Poster
Lifetime VIP Member
It's not a place you would normally go to (apologies to Widnes residents), but beware if you are crossing this in a Cali.
We had to go to there last week and I thought the Cali would be best as we might have been hanging around a bit.
For us this meant using the new Mersey Gateway bridge from Runcorn to Widnes, and you have to go online to pay before or shortly after you cross.
I typed our reg no into the web form and was flabbergasted to find our Cali was down as Class 3 - vehicles up to 12 tons, and the toll was £6 each way.
So we went in the car instead - £2 each way.
I contacted Merseyflow via their web enquiry form and just had this reply
They asked me to send a copy of the V5C, but it is a "noreply" address so of course it's been bounced back. So looks like a phone call. Really, I wouldn't be bothered 'cos I just won't go over it again, but I will because it needs sorting because it is unfair.
Will report back in due course.
![Mad :mad: :mad:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
We had to go to there last week and I thought the Cali would be best as we might have been hanging around a bit.
For us this meant using the new Mersey Gateway bridge from Runcorn to Widnes, and you have to go online to pay before or shortly after you cross.
I typed our reg no into the web form and was flabbergasted to find our Cali was down as Class 3 - vehicles up to 12 tons, and the toll was £6 each way.
So we went in the car instead - £2 each way.
I contacted Merseyflow via their web enquiry form and just had this reply
Thank you for contacting merseyflow.
In response to your query, all Campervans/Motorhomes with Body Type ‘Motorhome’ are Class 3 – this can be checked on the V5C. These classifications are normally used by the DVLA as part of the vehicle registration record and appear as “Vehicle type approval:” when checking a vehicle online. The merseyflow system uses this information to automatically denote the toll class of the vehicle.
Could you please forward a copy of your V5C so we can check the classification for you.
Should you require further assistance, please do not hesitate to contact us on 01928 878 878. Our opening times are Monday to Friday 8am – 8pm, weekends and bank holidays 9am – 6pm. Alternatively, come along to our walk-in centre, we are situated in 9 Howard Court, Manor Park, Runcorn WA71SJ.
Yours sincerely,
The Merseyflow Customer Service Team
In response to your query, all Campervans/Motorhomes with Body Type ‘Motorhome’ are Class 3 – this can be checked on the V5C. These classifications are normally used by the DVLA as part of the vehicle registration record and appear as “Vehicle type approval:” when checking a vehicle online. The merseyflow system uses this information to automatically denote the toll class of the vehicle.
Could you please forward a copy of your V5C so we can check the classification for you.
Should you require further assistance, please do not hesitate to contact us on 01928 878 878. Our opening times are Monday to Friday 8am – 8pm, weekends and bank holidays 9am – 6pm. Alternatively, come along to our walk-in centre, we are situated in 9 Howard Court, Manor Park, Runcorn WA71SJ.
Yours sincerely,
The Merseyflow Customer Service Team
They asked me to send a copy of the V5C, but it is a "noreply" address so of course it's been bounced back. So looks like a phone call. Really, I wouldn't be bothered 'cos I just won't go over it again, but I will because it needs sorting because it is unfair.
Will report back in due course.