Picked up my Ocean (ordered 13.10.2021) Wednesday 26 October from Mike at Eurovans Crawley.
Access via Thameslink (in my case from Farringdon) to Ifield Station is brilliant with the dealer a stones throw away (but make sure you are in the front 5 coaches, I wasn't and had to run ...).
Happy overall, given the 9% discount and no price increase. Eurovans is a high turnover, commercial van operation, hence the ability to offer that price. Mike was personable and keen to please, but there is a lot to absorb on your own if you are a Newbie to this vehicle - so I was pleased I did my homework thanks to this forum, and to YouTubers California Chris and California Time.
A few days before arrival I asked that the tyres were checked as 235 and not 215 (see California Time video) and that the roof was left up over the week end to check for sag (I have since had to clear the autumn leaves, so they did as asked).
After a 45 minute handover, at least 50% on paperwork (as the order period exceeded 1 year and needed to be rerun) I took the Ocean away, to a local park Rusper Road Playing Field with 2.1m barrier) and spent a few hours with my checklist (extracted from others posted here, I will add links below in case useful to anyone) forensically checking it all (£75k is a serious matter).
I found no build faults, but the following items were missing:
- First aid kit
- Triangle
- Jack
I have later realised that the front door waste bin (brochure page 22) was missing as well.
Returning to Eurovans, Mike raided another new California (awaiting delivery two weeks hence) and give me a first aid kit and jack (imagine what it would feel like to discover the jack missing in a lonely spot with a puncture) but he did not find a triangle for me in the donor car: at £9.99 in Halfords I am unconcerned about the latter, but I would have preferred a VW branded triangle in their red case.
Yesterday, I searched on EBay and found two brand new front door waste bins and bought them (£10 each plus postage).
I changed paint colour midway from Ascot Grey to Starlight Blue, and whilst the DVLA Registration was correctly made, Eurovans forget to correct this on the invoice at collection.
I have already spent the best part of two days in and out of the van exploring its features, and putting my bits in. I have checked the alignment of the drain below the gas cylinder, the function of the: fridge, auxiliary heater, water services, lower bed (California Chris newer video essential), among other things.
My previous car is a 2006 VW, and I had some catching up to do, but if others are in the same camp, We Connect and the infotainment system became easier to get to grips once I turned off both Bluetooth and WIFI connection, and restricted the connection to USB cable.
If I was to order another California I would go to Eurovans Crawley without hesitation, unless my local Ipswich VW Dealer could supply at similar terms (which they could not). But, as I say and as
@PhilR says immediately above, it could be wise to check the vehicle and paperwork carefully without embarrassment - if necessary off site (the front area is 'rammed') but before leaving for good.
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