I
Isa Neal
VIP Member
Hi need a bit of help. My 2014 Cali stopped charging on hookup and the dealership,put in a new charging unit under warranty. My Cali now charges on hook up,UK and Europe. However in the UK I now have reverse polarity when tested in the usual way on the 13 amp plug socket on the side of the kitchen unit whilst on hook up. Less,of a problem in Europe as many sites reversed polarity themselves so it evens out. The dealership are unable to,explain why this has happened as they’ve used a new VW charger so,it should,all,be the same as before-but it isn’t ! any suggestions ? The warranty expires later this month.