Snows Volkswagen Van Centre Plymouth

[M&R]

Jay(John) Wilkes, Alan and Kevin have gone the extra mile, well 160 miles actually, to ensure the one year old T6 204 Ocean we bought from them reached us on the Isle of Wight today! Back in September we asked them to bear us in mind if a suitable vehicle came in, they phoned us last week and Kevin drove to Southampton from Devon early this morning, GREAT SERVICE, and a big thank you to all the team.

 

[ger]

If only they were this efficient when you're trying to get some servicing done.
My experience of them is:
- jobs not done even though asked for - meaning many return visits
- items fixed, but other problems caused as part of the "fix"
- phone calls never returned
- unclear answers on whether roof corrosion check had been done (3 times now going back 18 months)
Avoid... :-(

 

[ger]

See this post of mine for the long, painful story of my latest (and very last) interaction with Snows....
Avoid.