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Snows Volkswagen Van Centre Plymouth

M

M&R

Lifetime VIP Member
Messages
16
Location
Gurnard, IOW
Vehicle
T6 Ocean 204
Jay(John) Wilkes, Alan and Kevin have gone the extra mile, well 160 miles actually, to ensure the one year old T6 204 Ocean we bought from them reached us on the Isle of Wight today! Back in September we asked them to bear us in mind if a suitable vehicle came in, they phoned us last week and Kevin drove to Southampton from Devon early this morning, GREAT SERVICE, and a big thank you to all the team.
 
G

ger

Messages
1
If only they were this efficient when you're trying to get some servicing done.
My experience of them is:
- jobs not done even though asked for - meaning many return visits
- items fixed, but other problems caused as part of the "fix"
- phone calls never returned
- unclear answers on whether roof corrosion check had been done (3 times now going back 18 months)
Avoid... :-(
 
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