T6.1 Remote Auxiliary Heater

[Octobus]

I did read a similar post on this issue a couple of weeks ago, but I cannot now find the thread....
There appears to be a software issue on the control panel when the heater is activated from the remote fob. The heater turns on from the fob and operates successfully for the pre-determined running time. However, at the end of the running cycle the heating indicator on the panel does not turn off and the control panel then "crashes". When I try and go to the menu it reads "please wait" and I cannot operate any of the menus. Eventually, after persistent attempts I can get it back to the menu screen, but I have to be extremely quick to make a selection before it returns to "please wait". This has now happened on both occasions that I have activated the heater from the fob and on the most recent occasion it was a real problem as the roof was up and I could not access the menu to lower it. Eventually, did it but it took me around 30 mins and then had to drive the vehicle to reset the heater.
I do recall someone else had a similar issue. Any thoughts?

 

[Rololux]

This might be the thread you were thinking of:

6.1 Heater Not Working

2 week old 6.1 Coast and heater has stopped working with plenty fuel and battery juice. The symptoms are: control panel indicates on but heater fails to start. There is an audible click every few seconds from the passenger footwell, sounds like a relay clicking off and on, this also reboots...

vwcaliforniaclub.com

 

[ChocolateEclair]

I did read a similar post on this issue a couple of weeks ago, but I cannot now find the thread....
There appears to be a software issue on the control panel when the heater is activated from the remote fob. The heater turns on from the fob and operates successfully for the pre-determined running time. However, at the end of the running cycle the heating indicator on the panel does not turn off and the control panel then "crashes". When I try and go to the menu it reads "please wait" and I cannot operate any of the menus. Eventually, after persistent attempts I can get it back to the menu screen, but I have to be extremely quick to make a selection before it returns to "please wait". This has now happened on both occasions that I have activated the heater from the fob and on the most recent occasion it was a real problem as the roof was up and I could not access the menu to lower it. Eventually, did it but it took me around 30 mins and then had to drive the vehicle to reset the heater.
I do recall someone else had a similar issue. Any thoughts?

Pull out the fuses as mentioned in the above thread, reinsert in the order of top to bottom then and go for a little drive. Worked for me.

To stop it happening set the running time in the settings to 120 minutes and then make sure that every time you use the fob to start the heater, switch it over to heat continuously when you get in the van so it never reaches the maximum run time on heat immediately.

 

[Octobus]

Pull out the fuses as mentioned in the above thread, reinsert in the order of top to bottom then and go for a little drive. Worked for me.

To stop it happening set the running time in the settings to 120 minutes and then make sure that every time you use the fob to start the heater, switch it over to heat continuously when you get in the van so it never reaches the maximum run time on heat immediately.

thanks. Really appreciate your help with this.