Twisted draw handle

Ian Maddocks · Aug 24, 2020

Does the under bench drawn opening handle look normal?

It twists and there’s a metal spring forcing the top corner to protruding.

Mullaghroe · Aug 24, 2020

Doesn't look right to me. Should open by pulling up from the bottom. This looks twisted.

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Eber123 · Aug 24, 2020

Good evening,

No, that doesn't look right. Is the handle still moving? I was wondering how this could happen.

Keep us informed how it get fixed, please. Is it possible to bend the handel back? Does the van has to go to VW?

Regards,
Eberhard

TripleBee · Aug 25, 2020

That black lever should be a piece apart. Can you get it off the mechanism without breaking it?
Maybe it has become loose, or there is something broken on the plastic?
It looks like it can be ordered separately, so unless the metal mechanism has been bent, it would just be a case of clicking the plastic back in place?

Ian Maddocks · Aug 26, 2020

Eber123 said:
Good evening,

No, that doesn't look right. Is the handle still moving? I was wondering how this could happen.

Keep us informed how it get fixed, please. Is it possible to bend the handel back? Does the van has to go to VW?

Regards,
Eberhard

Handle works fine.
The twisting (as you look from the front) can be twisted back to square / normal with no force needed. What I can’t fix is the metal spring(?) pushing it out from the top.

As with the forum’s help you’ve confirmed it’s not normal, a trip to VW Northampton is needed.

Ian Maddocks · Aug 26, 2020

TripleBee said:
...it would just be a case of clicking the plastic back in place?

I just don’t know what normal looks like and where the metal spring(?) should go.

paradise city · Aug 26, 2020

Ian Maddocks said:
I just don’t know what normal looks like and where the metal spring(?) should go.

From the top it should look like this

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paradise city · Aug 26, 2020

The end of the spring should be here

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Polomint · Aug 26, 2020

If it’s under warranty take it back

Ian Maddocks · Aug 26, 2020

paradise city said:
From the top it should look like this

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Many thanks. Yes a warranty repair I hope.

BeanyK · Saturday at 8:39 AM

Did this get fixed properly for you? I also have a “bent” handle (see photo). It wasn’t like that when we bought it last year (second hand, out of warranty), so we must have done it.