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VW California T5 ONLY Roof Corrosion - General Discussion

Where do you have the Roof Corrosion on your VW California?

  • Front panel only

    Votes: 172 36.8%
  • Main elevating roof only

    Votes: 70 15.0%
  • Both Front panel and main roof

    Votes: 226 48.3%

  • Total voters
    468
California4x4

California4x4

VIP Member
Messages
534
Location
Scotland
Vehicle
T6 Ocean 150 4Motion
F2B06F3A-C954-4B19-A549-0541C2578209.png
Clear roof panel giving 69 watts
61E21973-72E4-44A6-827D-960D148E9A7F.jpeg
I did a little test and left the brush on top of the panel.
2A41249E-F64B-4576-AD2D-79BD1275A055.png
Result is significant (disproportionate) reduction in power.

Worth remembering if you are in a partial shade and possible confirmation that things like a single roof bar would impact on solar performance.
 
zeratul

zeratul

Lifetime VIP Member
Messages
626
Vehicle
T5 Beach 4Motion
Made an appointment for maintenance on my Cali beach T5 140ps MY 2015 here in Belgium. I was told there was a "VW Warranty replacement" action code active. When asked what it was for, they said "Roof corrosion". I then said I read about it and asked how long it would take. They answered: this is just a basic checkup/fix, when thorough repairs are necessary you'll have to go to another dealer/workshop.

I never saw any roof corrosion on mine, must say I never looked under the seal. Guess I will now, reading this thread.
But the good news is VW seems to finally accept there is a structural issue and start proactively investigating those cali's that have not yet reported anything before the damage gets bigger.
 
Bramco

Bramco

VIP Member
Messages
778
Vehicle
T5 Beach
October 2020
Seriously October 2020!! That's ridiculous.

I wonder if the workshop action has turned up so many that need to go to a bodyshop that the waiting time has shot up again. That sort of wait was what people had to put up with a few years ago.

We had ours done last year and it was probably 3 or 4 months from them saying they would do it to it actually being done and part of that was that we delayed it as we were away.
 
P

Pineweasel

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Messages
205
Vehicle
N/A
My 2012 Cali SE was serviced recently, a roof inspection was made, and I’ve now been invited to book it into the body shop for unspecified remedial work. The roof is in decent shape after 6 years, with just a few tiny areas of paint bubbling on the front section, and a single small patch on the raising roof, some distance from the seal.

I assume they want to apply the tape under the raising roof seal, and the heli tape to prevent rubbing at the front. It’s not clear to me if any work on the front panel is planned.

Having followed this saga from the beginning, it’s obvious that VW still haven’t come up with a good long term fix, and the reports of shoddy workmanship, poorly refitted parts, malfunctioning roofs and reappearing paint blisters following the repair don’t fill me with confidence.

Therefore I’m thinking of not having the work done, and dealing with the problem at some point in the future, probably using a reputable paint shop with experience in finishing aluminium panels.

Am I worrying too much? Is it crazy to pass up VW’s free fix? Does anyone have any positive experiences?
 
BerndRos

BerndRos

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Messages
1,415
Location
Abergavenny
Vehicle
T5 SE 180
My Cali is 9 years old. In 2013 it had some bubbling on the front panel, and was dealt with under warranty by a VW nominated paint shop. This was before the talk of a ‘VW approved fix’

Since then, no issues and no deterioration.

So, while I am on the list for the VW approved fix, I can’t really see the point of me letting them do any work.
 
David Eccles

David Eccles

VIP Member
Messages
775
I'd be interested to know if its fixed by dealer body shop, or if it is decided on closer inspection it needs to go to a specialist body shop...(roof)

my understanding is the foil protection is a sep thing being done as precaution to all Calis ....
VW are being very coy about how many are a straightforward fix and how many like mine have to wait in a long queue to go to a specialist body shop
no change there then...:(
 
WelshGas

WelshGas

Retired after 42 yrs and enjoying Life.
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Lifetime VIP Member
Messages
15,385
Location
Cowbridge
Vehicle
T5 SE 180 4Motion
My 2012 Cali SE was serviced recently, a roof inspection was made, and I’ve now been invited to book it into the body shop for unspecified remedial work. The roof is in decent shape after 6 years, with just a few tiny areas of paint bubbling on the front section, and a single small patch on the raising roof, some distance from the seal.

I assume they want to apply the tape under the raising roof seal, and the heli tape to prevent rubbing at the front. It’s not clear to me if any work on the front panel is planned.

Having followed this saga from the beginning, it’s obvious that VW still haven’t come up with a good long term fix, and the reports of shoddy workmanship, poorly refitted parts, malfunctioning roofs and reappearing paint blisters following the repair don’t fill me with confidence.

Therefore I’m thinking of not having the work done, and dealing with the problem at some point in the future, probably using a reputable paint shop with experience in finishing aluminium panels.

Am I worrying too much? Is it crazy to pass up VW’s free fix? Does anyone have any positive experiences?
There are 2 problems with the roof on the California.
1. Front Panel above windscreen. VW Extended the Warranty period for this problem to 6 years from 1st Registration. This is a substantial repair.

2. Elevating Roof Panel, under the rubber seal. This is the application of a clear tape under the seal, if there is no corrosion. If there is it is treated, re-sprayed and tape applied. This is apparently for all California’s since 2010.

One Forum member whose vehicle was outside the 6 yr warranty period for the front panel got a specialist body shop ( not a run of the mill accident repair shop ) to treat it and respray. Cost about £400 and he was very pleased with the result.
 
M

Monkeyflush

Messages
11
Location
Kent
Vehicle
T5 SE 180
We took our 2014 California SE in for an MOT at SMG Tonbridge a couple of days ago. We were informed that it was now common practice to inspect the roof for corrosion (on paper work as 'Carry out campaign 75A1-S California corrosion Criterion 01,02). I had not inspected under the rubber seal, but did notice a minute paint bubble above the seal line. The guy took one look at it and informed me that repairs would have to be undertaken by a body shop. I was warned that there might be a bit of a wait, but it would all be covered by VW.
I'm not sure how I felt. I'm certainly pleased that I'm now in the system, and there seemed to be an urgency about getting on top of the situation. On the other hand, I thought our wonderful van had eluded the dreaded issue; although that was undoubtedly down to my naivety and denial!
 
MattBW

MattBW

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5,926
Location
Bedworth, United Kingdom
Vehicle
T5 Beach
I'd be interested to know if its fixed by dealer body shop, or if it is decided on closer inspection it needs to go to a specialist body shop...(roof)

my understanding is the foil protection is a sep thing being done as precaution to all Calis ....
VW are being very coy about how many are a straightforward fix and how many like mine have to wait in a long queue to go to a specialist body shop
no change there then...:(
Bit of an update on mine, I had the roof up for camping at the weekend and inspected the job. :thumb

Listers Coventry (Van centre) confirmed that my corrosion was minor but I also had paint rubbed away by the rubber seal showing the undercoat (they called it white marks on the report). Because it was classed as minor it could be repaired by the Listers paint centre (also in Cov) and then finished by the dealer. So the dealer would send the van for paintwork and then receive it back to add the foil tape and some reinforcing clear tape to the key areas. It's worth pointing out when my warranty was running out I had the van checked and they found nothing so it seems the issue came on within a year. The fact it is now a recall though is wonderful for customers, even if painful to deal with. The small repair was booked in within a few weeks and would have been quicker if I didnt need a loan vehicle.

I can confirm the paint job is beautiful, it's like new and the clear tape is precisely fitted. I did raise the seal problem with them and they've refitted it and it now has no gap. The roof used to squeak I guess the seal rubbing, but no longer does. So win win.

Overall I am happy with the experience. Coventry have really upped their game in the past year or so and customer service is really good as well as keeping me informed. Recommend Jacob for servicing and Justin for sales very much.

I really feel for the folks like you David who have a more difficult repair to do but the Listers chaps did make it clear it would be done either way but may take some time if I had the bigger issue. They were really careful to manage my expectations and quite apologetic. The bigger jobs are done by specialists rather than VWs paint shop so they said.
 
David Eccles

David Eccles

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Messages
775
You may be interested in the below from my contacts at VW re the roof issue.
(Also it has been pointed out to me this is NOT a recall, which is how some of us have been calling it, as that term is used for safety issues!)
Once again can I urge anyone who has not done so to book into their dealer to have the roof inspected for signs of corrosion and / or get the preventative measure done
"The initial repair was completed on your vehicle in 2015. Following the release of the original repair the factory have conducted further analysis and have identified a small number of individual cases where corrosion may reappear. For this reason a proactive enhancement action has been released to our network, which is designed to prevent corrosion in the future.
Specifically the proactive California campaign has been designed to check for corrosion across the roof of a California and fit a preventative measure to avoid corrosion in the future, regardless of whether the vehicle has been subject to an earlier repair or not.
Upon inspection of your vehicle corrosion was found above the seal line; in such cases the work instruction requires a California roof specialist to carry out the repair.
Each vehicle is unique as the level of corrosion can very much depend upon the user profile, i.e. weather conditions, storage location and many other variables. For this reason no two vehicles will be identical. To date we have conducted a proactive check on over 700 vehicles in the UK and less than 3% have required a specialist repair.
As we said before we would encourage (and thank you for encouraging!) any owners to visit their local Van Centre and have the check done – in this way we can minimise the likelihood of further problems later in the vehicle’s life."
 
californiakid

californiakid

Messages
83
Location
YORK
Vehicle
T5 Beach
Just washed my van and found this split in the roof seal. You would have thought that after 3 years plus it would have warranted replacing the seal as it must get stretched on removal and refit. Back to dealership again.
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Cpbrodie

Cpbrodie

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Messages
20
Location
Aberdeen
Vehicle
T5 SE 180
Just got mine back today after 4 weeks getting roof repair and now have "heating not available" displaying on the control panel.

Tried reset and VW diagnosis but no errors showing- looks like another trip to the dealer!

They did a good job of the repair though apart from black marks on the door cards but pleased with the roof and front cap. (done at Glasgow Audi)
 
californiakid

californiakid

Messages
83
Location
YORK
Vehicle
T5 Beach
Took van in for new roof seal and new awning to be fixed under warranty. New seal fitted okay but when unboxing the new awning it was found to be damaged on the end cap. They asked if I would be happy to let them fit the awning from the California in the showroom which I gladly accepted to save another journey back to them. All in all quite happy with the outcome and happy my dealership goes the extra mile when needed .
 
Chinmusic

Chinmusic

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Messages
76
Location
Hove
Vehicle
T5 SE 180
Took my van in for a service at SMG Cowfold this week and they fitted the anti-corrosion ‘foils’ around the roof edge without charge. Is this normal now? They also send you a video of the safety check they do under the van as part of the service, cool.
 
Morganic

Morganic

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Messages
150
Vehicle
T5 SE 180
My van is due in next month for a repair to the raising roof under warranty. The dreaded corrosion under the rubber seal.
It’s being carried out by MG Cannon of Westbury ,Wilts
Anyone got any experience of roof repairs by this company please?
 
westfalia

westfalia

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Messages
3,090
Location
Germany.
Vehicle
T5 SE 174
 
Andy

Andy

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Location
Milton Keynes
Vehicle
T5 SE 180
Several threads on this. Suggest you use the search facility.

Sent from my SM-G950F using Tapatalk
 
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