Warranty Question - Rusting Roof Screws/Roof Rail Nail Heads

D

Dean Oldfield

Messages
103
Location
Warwickshire
Vehicle
T6 Ocean 204
I notice there are rusting screw heads in the pop up roof top mechanism and the roof railings have rusted nail tops that fix it to the roof. Would you expect these to be covered under warranty or just normal wear/tear?
 
Roof Rail, rusted connection heads, both side
IMG_0705(1).jpg
Roof mechanism, screws, both sides
IMG_0701(1).jpg
 
Resurrecting this thread.

When giving our van a deep clean yesterday I noticed the heads of the rivets that attach the roof rails to the roof are starting to rust - just like the first photo in post #3 above. There are 12 rivets per rail, and over half are rusty, even though to drain holes at the end of each rail are clear, so no water pooling.

The van is going in for a service in about 3 weeks, so I’ll be asking what is to be done. What have others found? Our van is approaching 3 years old.
 

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