Very interested to read the recent posts about corrosion, just as we were about to write to VW HQ. We have a 2012 Cali with what we consider to be a serious problem which is becoming worse. We reported the problem to Benfield (now Lookers)VW dealer in Carlisle about 2 years ago and assured that we had been put on a waiting list for the work to be done - in Newcastle, where the specialist, trained repair squad would do the work. We have heard nothing from them since, beyond vague reassurances when we have enquired about progress. On contacting Lookers in despair, a couple of weeks ago, we were given to understand that VW is hoping to start a new repair scheme, a simpler means of completing the work and which could be done in Carlisle. We are assured that we are still on the list of those requiring action. But nothing happens! We should not be in a position whereby we have spent over £50000 and receive such poor service from a company which in the past has prided itself on providing the best. Is there someone out there who has had the work done to their satisfaction? Where do we go from here? Meanwhile, Newcastle refers us to Carlisle, Carlisle refers us back to Newcastle and neither has an answer.