- East Midlands
- T6 Ocean 150
They are just there to create well paid civil service jobs and placate the masses! They are certainly not on the side of the consumer, the bank I had complaint with told me all this in advance and offered me £200 before I referred it to the ombudsman. I refused and was eventually then awarded the max £200 by the ombudsman but it was so badly handled, my MP (Nicky Morgan) took up the case to the head ombudsman on my behalf and she too got nowhere further with it! Toothless and untouchable!I agree with you 100%. I had the same problem with a Mercedes where it had to be resprayed TWICE with back to metal resprays.The ombudsman found I had no case because Mercedes and the Mercedes paintshop didn’t refuse to do the work even though it devalued the car quite considerably. I wasn’t prepared to wait for sprayjob Number 3 so just got rid with a massive loss.