Elmo3
Top Poster
When I pull the tailgate release, I hear the soft close motor make a noise but the lock mechanism isn’t releasing. Locked and unlocked the vehicle several times, gently pushed on the tailgate, started the engine, tried the boot open button on the key fob, no joy. Called VW assist, who said if they send someone out who can open, they can’t guarantee it will close again, making it undriveable. Fortunately there isn’t anything in the boot we need and aren’t going camping in this weather! Into a dealer it goes then, but just wondering if I’m missing something or anything else worth trying?
