Buy all your VW California Accessories at the Club Shop Visit Shop


Fix your Control Panel Display Problem?

Everything VW California

Everything VW California

VIP Trade Partner
Messages
603
Location
Chesterfield
Vehicle
N/A
What about the possibility of an exchange service?

OK, we are currently working out an exchange service on these , what we will possibly do is buy back the faulty unit once you have received your new one to save you being without a control panel.

Please call us for more information if you wish to take us up on this.
 
WelshGas

WelshGas

Retired after 42 yrs and enjoying Life.
Top Poster
Lifetime VIP Member
Messages
13,405
Location
Cowbridge
Vehicle
T5 SE 180 4Motion
OK, we are currently working out an exchange service on these , what we will possibly do is buy back the faulty unit once you have received your new one to save you being without a control panel.

Please call us for more information if you wish to take us up on this.
Excellent news as there can only be, I suppose, a limited supply of broken units on the open market that can be purchased for repair/refurbishment and then re-sale. Every little bit helps as they say.:thumb
 
jeff

jeff

Home is where you park it !
VIP Member
Messages
472
Location
Newbury
Vehicle
T5 SE 174
OK, we are currently working out an exchange service on these , what we will possibly do is buy back the faulty unit once you have received your new one to save you being without a control panel.

Please call us for more information if you wish to take us up on this.
Hi brought one from the shop last week so I have a unreadable one laying around please contact me if interested in it.
 
Freeley

Freeley

VIP Member
Messages
1,673
Vehicle
T5 SE 174
OK, we are currently working out an exchange service on these , what we will possibly do is buy back the faulty unit once you have received your new one to save you being without a control panel.

Please call us for more information if you wish to take us up on this.
This is excellent news bearing in mind that the one we had fitted by our VW dealer about 4 years ago has got the dreaded lines appearing again.
When you've got the exchange service up and running will you let us all know?
I'll even renew my VIP membership if it means not being without a panel!

Sent from my SM-G950F using Tapatalk
 
M

Maurice

Messages
26
Location
North Wales
Vehicle
T5 SE 174
Thanks to Pulsart for the detailed explanation of how to fix the control panel screen. I used both heating and the pressure on the connection using rubber spacers. I recovered about 20% of the missing lines but still have only about 40-50% of the screen. I tried this procedure 3 times but became concerned about the 3 connectors to the control which are difficult to remove, so have decided to go for a refurbished unit. Fingers crossed for a good outcome.
 
JimJ

JimJ

VIP Member
Messages
16
Location
South East England
Vehicle
T5 SE 140
Having watched the display reduce on our '09 SE to just a few lines there was nothing for it. Massive thanks to Pulsart for coming up with this. Quite nerve racking, but at this stage I had nothing to loose.

I'd picked up a replacement face and knob from SMG, who did me a good price, and having followed the instructions I've got about 95% of the screen back... and a working control knob.

I would add to remove the purple connector you have to press in the central black tab to release the leaver. Also when putting it back make sure the connectors are secured properly.

Reconnecting the two ribbon cables was a fiddle too, but persistence prevailed. I initially got some odd errors, but once re-connected properly turning it off and on again cleared the errors....
 
J

JohnEast

Messages
10
Location
Kent
Vehicle
T5 SE 180
I have just had my display repaired by Verotronics bv (from Eindhoven) at a cost of 133euros (plus postage to them), it worked correctly as soon as the electrical connectors were reinstated.
I had my display repaired by Verotronics because I was concerned that a new or refurbished unit might not quite be equivalent and need some interventions.
Completely satisfied with the repair, although it's only been reinstalled for a couple of days so I can't comment on the long term reliability.
My California is a 2009 T5.

Removing the central control panel was a struggle because the VW handbook didn't mention the 2 clips on the top side of the unit, it only mentioned those on the sides. I found out about these extra clips via this club, fortunately I had the time to track down the information; if I were trying to manually close the pop-up roof whilst away from home then I would have been "tearing my hair out".
 
JimJ

JimJ

VIP Member
Messages
16
Location
South East England
Vehicle
T5 SE 140
Just to add mine is not perfect, so we'll see how things go. At least it's usable now and I replace the control knob at the same time, as the inside was shattered.
 
tvwanaka

tvwanaka

Messages
7
Location
Norway
Vehicle
T5 SE 174 4Motion
Another successful, at least part resurrection of a control panel. Got back about 70%, certainly enough to be workable. Thanks for the great post with pictures & advice.
 
bernie

bernie

Messages
84
Pulsar, you are clearly very competent. I am a little reluctant to try myself. Would you do mine please for £250?
 
Pulsart

Pulsart

VIP Member
Messages
7
Vehicle
T5 SE 140 4Motion
Hi Bernie,
Thank you for your kind message, however I don’t have actually the time to fi this job.
There is a company in the Netherlands who fixes consoles for much less than 250£. Some people from the french forum t5calif.info have repaired their console there with success.
Verotronics bv
Miriam
Kruburg 13
5632 PG Eindhoven
Telefoon: 040 - 248 34 88
E-mail: [email protected]
Internet: www.verotronics.nl

Regards
 
P

PeterMVR

Messages
5
I notice that Control Panel Display Failures are a recurring problem on this forum & the French forum I also watch.

Recently, somebody (Pulsart) on the French forum described a DIY repair & several others have now reported success with this method.
So if you have the problem & don't fancy spending several hundred pounds on a replacement, it may be worth a try. (At your own risk!)

The instructions are in French, but the pictures should be enough & you can always use G**gle Translate or such like.

http://www.t5calif.info/forum/viewtopic.php?p=63687#p63687

Scroll further down for continued instructions in a subsequent post and a similar repair by a recognized forum "expert" (Abilly).

The principle seems to be to use the screen frame to keep the ribbon contacts in good compression via solid & elastic spacers.
Although a soldering iron is shown at one point, the contacts ARE NOT RESOLDERED, just warmed to about 90°C & pressed down.

Please report here if this works (or not!) for you.

Note: this method does not involve cutting the connector ribbon, like a previously-posted method here:
http://www.instructables.com/id/How-to-remove-and-re-attach-LCD-Ribbon-from-a-PCB-/?ALLSTEPS

I have not tried either method myself (& don't have the problem yet...)
Hi There,
I've recently tried this repair, but without success. I managed to disassemble the control panel as instructed and apply the fix, but no improvement on the LCD display when reassembled. Still...probably worth a try given the price of a new control panel replacement...but, be warned, it is a slow and tedious job...took me the best part of a whole day's work (including a trip accross town to get a particular tool to open the screws on the printed circuit board).
 
bernie

bernie

Messages
84
Thanks. Saw this before but would prefer a professional to do it for me
 
O

oldred

VIP Member
Messages
10
Location
UK
Vehicle
T5 SE 174
My control panel slowly lost pixels from summer and by winter I think I had one line left..!
So in January I sent mine to Verotroniocs in Holland. Miriam sorted me out no trouble. 100% sucess with pixel count. Costs were 133euros + postage to them in Holland.
Send with confidence is my advice.

Phil.
 
bernie

bernie

Messages
84
Excuse my ineptitude, but I tried to remove the control unit. Is there a technique? There seem to be two catches at either end but not sure which to lever or press
 

HTML

Top