Infotainment on/off button CarPlay problem

[johnosborne1970]

Hi. I have a 3 month old Cali Ocean 6.1. I love it but it’s our first one so am a little inexperienced. I have noticed an issue now when listening to music/using the apps via CarPlay. If I briefly switch off the infotainment using the power button eg as I want to concentrate on a manoeuvre, then switch it on again, CarPlay comes back on with no sound eg on music, texts, Google maps etc. In fact the music is playing/running as the time continues but no sound . Pause then play does not cure, only an engine switch off. There is no mute switch annoyingly (unles I am missing something) and I could just pause the music but: does anyone else have this? Or is it a fault? The radio works fine with off/on and also weirdly plays over the silent malfunctioning apps when I am trying to resume Spotify. Hope all that makes sense!

Finally - can anyone advise what the GPS setting is on the clock as I tried that and I had the wrong time the next morning.

Yours, slightly worried.

 

[Ch1pbutty]

Hi. I have a 3 month old Cali Ocean 6.1. I love it but it’s our first one so am a little inexperienced. I have noticed an issue now when listening to music/using the apps via CarPlay. If I briefly switch off the infotainment using the power button eg as I want to concentrate on a manoeuvre, then switch it on again, CarPlay comes back on with no sound eg on music, texts, Google maps etc. In fact the music is playing/running as the time continues but no sound . Pause then play does not cure, only an engine switch off. There is no mute switch annoyingly (unles I am missing something) and I could just pause the music but: does anyone else have this? Or is it a fault? The radio works fine with off/on and also weirdly plays over the silent malfunctioning apps when I am trying to resume Spotify. Hope all that makes sense!

Finally - can anyone advise what the GPS setting is on the clock as I tried that and I had the wrong time the next morning.

Yours, slightly worried.

We have a T5.1, but you should be able to mute using steering wheel control?

 

[Van Diesel VW]

There a setting that turns the volume down when you select reverse, and you are able to adjust the level.

 

[s2bear]

Hi. I have a 3 month old Cali Ocean 6.1. I love it but it’s our first one so am a little inexperienced. I have noticed an issue now when listening to music/using the apps via CarPlay. If I briefly switch off the infotainment using the power button eg as I want to concentrate on a manoeuvre, then switch it on again, CarPlay comes back on with no sound eg on music, texts, Google maps etc. In fact the music is playing/running as the time continues but no sound . Pause then play does not cure, only an engine switch off. There is no mute switch annoyingly (unles I am missing something) and I could just pause the music but: does anyone else have this? Or is it a fault? The radio works fine with off/on and also weirdly plays over the silent malfunctioning apps when I am trying to resume Spotify. Hope all that makes sense!

Finally - can anyone advise what the GPS setting is on the clock as I tried that and I had the wrong time the next morning.

Yours, slightly worried.

Mine does this sometimes too. Track time shows it’s playing but no sound. The workaround I found was to switch to radio then back to CarPlay and hey presto…sound!
we shouldn’t have to do this but hope it helps until they update the software/fix the glitch.

 

[johnosborne1970]

Mine does this sometimes too. Track time shows it’s playing but no sound. The workaround I found was to switch to radio then back to CarPlay and hey presto…sound!
we shouldn’t have to do this but hope it helps until they update the software/fix the glitch.

Many thanks. At least I am not alone!

 

[Holly]

I have the same issue, and also sometimes when I try and switch on, I get 'Loading User Profile' continuously. When I switch off and try again later it works. I know if I take it the dealer it'll work, so living with it at the moment.. any tips/work arounds..?

 

[johnosborne1970]

I have the same issue, and also sometimes when I try and switch on, I get 'Loading User Profile' continuously. When I switch off and try again later it works. I know if I take it the dealer it'll work, so living with it at the moment.. any tips/work arounds..?

None for now. I’m getting pretty fed up with the working/not working temperament of it! Wireless has now improved and cable has started playing up!