6 months back. New van roof leaking, no fix available and many here experiencing patchy service from their dealers.
I decided to reject. This was the right decision.
I felt 100% supported by the supplying dealership (Breeze), who were simply excellent.
Others have not had this support from their dealers and this has influenced their stance to some degree i am sure. This is perfectly understandable. Assertive action can be met with hostility/be hard to sustain
If you do reject it is not an over reaction. There is a significant problem with your van and this is objectively a sound reason to reject. Simple.
Whether you reject due to this "significant problem" is a very personal decision that only you can make, it depends upon your individual situation, and how such an action will impact you and your families life.
It is apparent to me that you are a thoughtful person, so i am sure you will make the right call