I enquired about adding the extra warranty (I did confirm I’m getting the 4yr offer and have a screen shot of the offer) to take it to 5yrs, but never got a response. Will be interested to see what you arrange.
His emails were confusing, he said I "had the care pack allocated" (which I took to mean the 4 year care pack), but *I think* he was working on the principal of adding 2 years to the standard 3. Probably something they do fairly regularly.
All true and have pointed this out a few times - the paperwork (I believe it is a VW contract, not dealer) says prices can change. It's fairly clear although quite a few have said that they never signed anything that said that. Reality is the dealer cannot order a van from VW unless you do, so they had to have done at one point or another. The contract is an invitation to buy, not a final price guarantee, hence the need to be careful. That said, our dealer honoured the original price, as did VW. Ref the final price, my understanding is it's down to VW, not the dealer. Ref deposit - my understanding is that while you can pull out of the deal if you are not happy with the final price, but it is a non-refundable deposit, so unless there is dealer goodwill here, you won't get it back.
I've just had the "paperwork" through from the dealer and the price is as per our original order back in June 21, so happy with that.
When I asked, I got the impression the max warranty was 5 years, so it wasn't clear how to price going from 4 to 5 years. Apparently its is just a marker on the service file for the car, rather than any paperwork as such.
Yep, from what I've read elsewhere, you can extend over 5 but it goes to silly money.
I ordered through Listers but direct (via a mate in the trade), not via AutoeBid. I was originally dealing with Nick Baker there and got limited updates (no info coming from VW to be fair). He left in July and went a bit quiet, but now in contact with Gerry Watt who I think is the sales manager. Might be worth dropping him a message with the order number if you have it.
It's very likely your van could be in build or even completed, VW haven't been updating the dealers systems with order progress as they should. Mine was a June 2021 order, went into build 2nd week in May and got stuck for 10 weeks waiting for parts whilst other later ones were being delivered. It's now in the UK and should be delivered week after next.
week 25 would be end of June? arriving now would be 2 months later? that doesn't bode well for my build arriving before end of September. :-(
well you have until end of September, so I think you are ok.
Mine went into build Wk20 and its still not here....it depends what options and parts are missing.
I feel for you, but what would you have ordered that others have not? I did add to mine things like 4motion, shower, auto dimming headlights, diff lock, submarine mode... I could be waiting a while.
The only thing(s) that I could pin it down to, based on lots of other orders that were placed after mine and delivered already, were 1. Tow Bar (but that seemed to get fixed a while ago, 2. Teresina Wheels. One other order (@Begize ) had these wheels and was also delayed from June 21.
I am so glad that we bought Betty Boo as a temporary van, and very lucky to have been able to do so.... we have had so many adventures this summer that we would otherwise have missed. We are going to miss her when the time comes to say goodbye. I feel for everyone missing out due to delays. From my side it sounds like Betty Boo will be going to Busfest instead of Hunter. See you all there I hope.
It took about 1 month in build (assuming they actually started it in W25). Then about a month to get to me. I get the sense from posts on here that some have had quicker than this..and some slower.
We didn’t miss out too much, we love camping and have been away in the Land Rover and tent. But as it gets wetter, putting away a wet tent gets tedious…!
Ah thanks for the link to your post. Well that’s really positive feedback regarding the dealer/autoeBid. Will keep up the patience, I’m sure it will be here soon enough. Thanks again
Hi Mark - my first posting!
Hi Keith, welcome to this great forum.
The T&C are usually printed on the back of the Vehicle Order form you signed when placing the order.
The terms suggest that for each price rise, for it to take effect, VW would need to notify you and give you the option to accept or cancel. I understand it that VW nor the dealer can use those terms to apply a price increase at the point of collection. I assume that those ordering now are being warned the price will not be protected and each time there is a price increase there is a mechanism to inform them and give them the option to accept or cancel.
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