New T6.1 order delays

[Mehdime]

Received great news from our Irish sales rep today. Our ocean ordered June 2021 has left the factory today. If it makes the ship on the 3rd may we will have 6 days from the if not it will leave on the 11th May.
Can't wait now to start the Summer exploring.

That’s amazing! I hope it means my Irish Ocean from April 2021 that’s been “in production” for a month is also not far from shipping.

 

[CaliforniaMattG]

Ordered our Coast on the 30th November last year, just been informed it’s built and on its way to the port!


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Wow, sounds great. I ordered mine on 29th Oct and have no news or update. All I’ve been told by the dealer is it’s in the que.

 

[Hawthorn37]

We just got our blanket after receiving our coast at the beginning of March. Completely random.

Same here. Ocean was delivered in Feb, blanket arrived today - and a very nice picnic blanket it is too! Just the size for under the wind out awning

 

[Mehdime]

Latest update on this from my dealer: no updates since my Ocean was marked as having gone into production on the 31 March. Looks like it’s stuck in some sort of limbo. It’s “in production” but body build hasn’t started.

Latest update from dealer today: body is built and the van is in the paint shop. It’s moving!

 

[f3fisa]

My Ocean arrived on 16th March, got a surprise package yesterday. Blue/Black VW Blanket160cm x 200cm. Going to put some eyelets in the corners, so that I can peg it out on the ground. I also got the 4 years free service and breakdown, and 1yr Caravan Club membership. It was worth the wait at 11 months.

David.

 

[jMacdent]

Just reviving the Picnic Blanket thread. Received the aforementioned picnic blanket today and a letter of apology and thanks for my patience. Ironically, I collected my van in March after an 8 month wait which, in my mind, wasn't actually that bad!?!?

 

[Stoo24]

3 Trains, no planes but one shiny new automobile. Coast collected yesterday from Droitwich and home today after a long trek north. Surprised the kids with it and everyone loves it.

 

[Jimbologo7409]

View attachment 92487
3 Trains, no planes but one shiny new automobile. Coast collected yesterday from Droitwich and home today after a long trek north. Surprised the kids with it and everyone loves it.

View attachment 92488

Congratulations ! It’s looks great enjoy . Didn’t happen to see a copper bronze and candy white one while you were there ?! Still waiting for delivery from them

 

[Stoo24]

Congratulations ! It’s looks great enjoy . Didn’t happen to see a copper bronze and candy white one while you were there ?! Still waiting for delivery from them

No, sorry. I think only one other Cali was ready for collection this weekend but didn’t see it. There’s a red ocean in the showroom too.

 

[jMacdent]

Lots of good news on here ! Things seem to be moving again . Mines been at the dealers over a week while it waits transport inspection and PDI . So close …. And so frustrating !!

I had a very similar experience with Listers last year with my previous Ocean order. Arrived at dealership according to VW Chat at the end of April 21. I left it a week and rang them. Was told yes it’s arrived but needs to have it’s PDI inspection at Stratford. 2 weeks had passed before that happened. Really frustrating. My Beach order arrived at Eurovans Crawley on a Monday pm. Picked up Thursday!!!!!?

 

[Jimbologo7409]

I had a very similar experience with Listers last year with my previous Ocean order. Arrived at dealership according to VW Chat at the end of April 21. I left it a week and rang them. Was told yes it’s arrived but needs to have it’s PDI inspection at Stratford. 2 weeks had passed before that happened. Really frustrating. My Beach order arrived at Eurovans Crawley on a Monday pm. Picked up Thursday!!!!!?

Interesting to hear that and thanks for sharing. I will just keep asking for updates! Poor customer experience given the value of the product .

 

[markheathcote]

New delays for some builds related to side assist, dealers are waiting for a list. Impacted buyers may have the option to remove... The delay is 12 weeks potentially, but no everyone affected. I've done a video on it

 

[Dippa]

New delays for some builds related to side assist, dealers are waiting for a list. Impacted buyers may have the option to remove... The delay is 12 weeks potentially, but no everyone affected. I've done a video on it

Yes I was told the same. Just hoping mines not affected!

I ordered mine at the start of Sep 2021 and been told mine is currently showing week 27. Do you know if they’ve reducing the cost if we did choose to remove this side assist ?

Annoying how we get some good news followed by bad news

 

[markheathcote]

Yes I was told the same. Just hoping mines not affected!

I ordered mine at the start of Sep 2021 and been told mine is currently showing week 27. Do you know if they’ve reducing the cost if we did choose to remove this side assist ?

Annoying how we get some good news followed by bad news

We are well 28 I think so right behind you. They didn't mention anything about a cost reduction. Personally I wouldn't be without the side assist for safety reasons. Fingers crossed it is later orders than ours. I hope we don't get leapfrogged.

 

[jMacdent]

Interesting to hear that and thanks for sharing. I will just keep asking for updates! Poor customer experience given the value of the product .

In all honesty, I had an awful customer experience at Listers Droitwich. Like night and day to Mike Harbison at Eurovans Crawley.

 

[dspuk]

New delays for some builds related to side assist, dealers are waiting for a list. Impacted buyers may have the option to remove... The delay is 12 weeks potentially, but no everyone affected. I've done a video on it

Lots of maybes, mights and potentials in here. I have the same info on the price protection, posted here and then kindly cut and pasted from my update by someone into Facebook, but I’m parking the rest of this response into the dealer rumours and excuses corner until something tangible and factual comes through. Sits along with with slow harnesses, phantom shutdowns and missing chips for me. All bandied around here as fact, but mostly rumours and second hand “I heards”. This trading of info as fact has almost become the new forum and FB black market currency of choice. Understandable, given the circumstances and our need for an explanation when there is a lack of timely updates from VW themselves.

 

[Dippa]

We are well 28 I think so right behind you. They didn't mention anything about a cost reduction. Personally I wouldn't be without the side assist for safety reasons. Fingers crossed it is later orders than ours. I hope we don't get leapfrogged.

Fingers crossed for us both!

In all honesty, I had an awful customer experience at Listers Droitwich. Like night and day to Mike Harbison at Eurovans Crawley.

I’ve also had an awful customer experience with Droitwich and will rather travel miles than deal with them again!

 

[AlleyDaniels1]

We’ve been told our van is built (by email). We’re very excited! How long does it then normally take for shipping/checks before pick up. Dilemma of working out timing as we have another van to sell and a camping holiday booked with friends for UK half term…

 

[jMacdent]

Fingers crossed for us both!


I’ve also had an awful customer experience with Droitwich and will rather travel miles than deal with them again!

The whole experience was catastrophic. I actually told Karen at Autoebid that in all my years, it had been my worst customer service experience by a country mile. I felt completely anonymous throughout most of it. Having placed a new order through DtD with VW Eurovans Crawley (vehemently declined placing a new order through Autoebid with Listers Droitwich after they wrote my Ocean off on a low bridge in the process of delivery)I can honestly say it couldn't have been more different. Mike Harbison was knowledgeable, answered my emails promptly, remembered what I'd requested months previously... and my van turned up 8 months after ordering. Picked it up 3 days after it arrived at the dealership. At Listers I waited two weeks before they even did the PDI inspection.... which it failed!?!?! I was told the tailgate didn't fit properly!??!! the mind boggles. Waited 6 weeks after in arrived to have remedial work done on the van, having to revise campsite booking and travel plans. Finally written off mid June 2021 after 2 previous short notice aborted delivery promises. Then came the struggle to get my almost £20,000 deposit back.......

 

[Jay586]

Blimey, our deposit at Liverpool was £500.

 

[bob_summers]

We’ve been told our van is built (by email). We’re very excited! How long does it then normally take for shipping/checks before pick up. Dilemma of working out timing as we have another van to sell and a camping holiday booked with friends for UK half term…

Same here!
Ours is built, and expected here around the end of May, although that is shipping to Spain. Reluctant to sell the current van yet as we definitely want to be away for school hols which start in late June here.

 

[jMacdent]

Blimey, our deposit at Liverpool was £500.

haha. No. sorry not the original initial deposit required for the order (£1000). I'd opted for the PCP finance to get the finance contribution and service deal. So my total advance contribution of nearly £20,000 for the Ocean had been transferred as I was about to receive the van. The plan was to exercise my right to withdraw within 14 days but keep all the benefits. Did the same with the subsequent Beach order with Eurovans, thereby keeping the free service plan.

 

[Hawthorn37]

We’ve been told our van is built (by email). We’re very excited! How long does it then normally take for shipping/checks before pick up. Dilemma of working out timing as we have another van to sell and a camping holiday booked with friends for UK half term…

It seems to be quite variable, depends on volumes being shipped, availability of space on the vessel to the selected UK importation port, and then the internal UK road distribution. Once ours was built it sat in Germany for 5 weeks waiting shipping, and then a few days at Port of Tyne, before being delivered to the dealer, who took a couple of days to check and do what they needed. Talking to the dealers, the timing can be a bit random, with some vans turning up which they didn’t expect to see for weeks.

 

[reserves]

The whole experience was catastrophic. I actually told Karen at Autoebid that in all my years, it had been my worst customer service experience by a country mile. I felt completely anonymous throughout most of it. Having placed a new order through DtD with VW Eurovans Crawley (vehemently declined placing a new order through Autoebid with Listers Droitwich after they wrote my Ocean off on a low bridge in the process of delivery)I can honestly say it couldn't have been more different. Mike Harbison was knowledgeable, answered my emails promptly, remembered what I'd requested months previously... and my van turned up 8 months after ordering. Picked it up 3 days after it arrived at the dealership. At Listers I waited two weeks before they even did the PDI inspection.... which it failed!?!?! I was told the tailgate didn't fit properly!??!! the mind boggles. Waited 6 weeks after in arrived to have remedial work done on the van, having to revise campsite booking and travel plans. Finally written off mid June 2021 after 2 previous short notice aborted delivery promises. Then came the struggle to get my almost £20,000 deposit back.......

Why would you put deposit of nearly £20,000 down??

 

[Richi]

Why would you put deposit of nearly £20,000 down??

Was explained above. You pay normal deposit which is £500 or £1000 when you order depends on dealer. This was deposit you pay when you take PCP. That make your monthly payments smaller. Biger deposit smaller payments. I think.