WelshGas
Retired after 42 yrs and enjoying Life.
Super Poster
Lifetime VIP Member
I think I would get a quote from a Bodyshop that specialises in resprays etc: for classical / private owners rather than one that deals with Insurance company accident repairs.Thank you all once again for lots of interesting information and views. I've examined the fault again and a white coat is clearly in view under the bubbles (not that easy to see colour in photo). Also it is starting at the other end of the channels, where water has occasionally pooled. As the respray for the edge was for only a couple of points less than thumbnail size and the solar panels remained in situ I'm as certain as a layman can be that it's nothing to do with the roof seal repair. I agree in principle with the comments that I should pursue VW, especially as it started to appear after only 3.5 years, but life is too short for some battles.
Incidentally this is what VWCS told me:
Dear Mr Watson
Further to our telephone conversation on 18 December 2020.
This would be the final decision on this occasion. If you are unhappy with this outcome and require the information on how to escalate this, we refer you to The Motor Ombudsman, a CTSI-certified Alternative Dispute Resolution provider that we are prepared to engage with through the ADR procedure. Please find their contact details below:
http://www.themotorombudsman.org
Telephone number: 0345 241 3008
The Motor Ombudsman
71 Great Peter Street,
London,
SW1P 2BN
I appreciate this is not the response you were hoping for; however I am unable to offer any further assistance at this time.
Thank you for contacting Volkswagen UK.
Kind regards
Qamer Malik
Customer Relations Manager
Maybe it's good I've already gone through a process with VWCC. Has anyone any experience with the Ombudsman?
At the moment I don't feel like embarking on a fresh battle with VW. If I don't do you think it's best just to leave it, or to peel it back and paint it with some kind of grey paint which might not be too different from Mojave Beige, to stop it getting worse?
Paul(WG). I really appreciate your advice. I believe you used to have a Land Rover - what would you do please?
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Or have a word with these guys.
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Yes, my Defender, The Dragon. Miss it occasionally but wouldn’t fancy my trips to Norway in it. In the California they are a dream.
Plenty of paint problems on that, but it was Black and Black Hammerite Smooth was a perfect match.