- South Yorkshire
- T6 Cali On Order
Thanks for the messages of support and good advice. Will keep you updated of any developments.
Buy all your VW California Accessories at the Club Shop Visit Shop
Hi CDJust an update, VW have instructed a 3rd party paint specialist to look at the vehicle. Now I am waiting for a date of the inspection.
Not sure where this is heading or what the reason behind this is.
The dealer and VW customer care have had access to photos, video's and the dealers bodyshop have also had their hands on the vehicle and reported the issues to VW directly.
Thanks Perfectos, you sound like you have an interest \ past experience in this field.The 64 million dollar question to any assessor “ would you be happy with that having paid x£s ?”
I suspect the answer will be no, based on the cost of the vehicle, a reasonable assessor would expect a reasonable finish commensurate with the value of the vehicle, I.e. if the vehicle was being sold as low end, low spec, low cost, they may look at it accordingly and agree the paint finish reflects the price paid,
in the instance of a Cali, it is marketed as a high end vehicle, (premium market) specially built, low production run vehicle / select factory base vehicle, therefore the finish in all respects should be above average?
Where are the QC checks allowing a vehicle to leave a special facility in this condition, let alone be sold via the dealer network?
Where where the QC checks?
Hi FB,Sounds like a nightmare. Did you get anywhere with that air con fan led fault because mine does the same. I found a video also by cali Chris and when he turned the fan in the video that did the same too!!!
think the fan issue is normal. Good luck with the paint. Wait while you see how it feels when you put a couple of dings in it.!!!!Hi FB,
I did not get any further with the fan, to be honest I am more concerned with the paintwork. I do not know if the LEDs \ switch is faulty or if its meant to do it, as per my video.
I asked the delivery driver after he brought it back from the dealer and he seemed to think they all did it but he also said it did seem strange that only certain LED's light up intermittently. My initial thoughts is that the issue was to do with faulty or dirty contacts as you rotated the fan switch.
One thing the dealer said regarding paintwork (this is from memory so may not be 100% correct), one of the paint faults was to do with how the panels are joined \ crimped together and that sealant had leaked out of the joint but was then painted over. I assume he was talking about the tailgate defect and not the roof.
Compared to the paintwork, the fan issue is minor.
T6.1 Beach not available in the UK I understand... so it becomes very complicated...Hi CD
Let’s hope for a perfect outcome for you, full refund or replacement vehicle of the same Spec or higher.
May I be so bold to suggest you start looking for a suitable replacement T6 or costing a factory order T6.1 so you know what your options are.
Incidentally if you decide to go the later route is their any possibility you keep your vehicle until the replacement arrives ?
This story is so heartbreaking to follow.I am assuming the only route may be a refund.
At the moment no options have been offered in writing, except an email alluding to refund and collection of Cali next week once the dealer has completed the rejection paperwork with VW.
As AlisonF states, the T6.1 Beach is not an option.
I have already been looking for a brand new high spec Beach's in our colour with our spec and there are none. If the collection and refund happens next week, there is a chance another Cali may not be a viable option.
Its my daily drive and I am not prepared to buy a *reliable* temporary vehicle to put me on whilst having to wait another 2-3 months for a T6.1 Coast to be built and we are not prepared to pay more for the Coast specification. We have also ruled out paying more for one of the last brand new T6 Oceans.
Also the whole rejection experience as been quite bruising, through no fault of ours.
I have already queried wether the refund will include the extended warranty, mats, mudflaps etc, the dealer says he needs to clarify this VW.
If anyone is looking for a 69 plate high spec Beach, then this one should be available soon on a VW forecourt, never slept in and we have not even had the roof up. I have not yet fitted the wind deflectors or bumper guard that I had bought for it and the external windscreen cover is still unopened.
It would have been interesting to see the paint inspectors report, he checked every panel on the Cali and not just the areas I found with defects.
No alternatives from VW, they are leaving everything to the dealer. The contract is with dealer is the common theme. I know that VW and the dealer are or have been communicating regarding the rejection.Have VW offer any alternatives ?