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Service n maintenance plan

Borris

Borris

Top Poster
VIP Member
Messages
4,258
Location
Canterbury
Vehicle
T6 Beach 150
Lots of opinion but still no actual evidence indicating that a long life service regime is in any way detrimental.

Leaving aside dustier regions and off road use, it's mainly the oil and filter change we are talking about here on vehicles that are driven on the roads. On modern vehicles mostly every thing else either self adjusts e.g Hydraulic tappets, brakes etc or is sealed for life in the case of bearings, track rod ends, suspension/steering trunnions etc. The days of the grease nipple have long gone. So the question remains, What's wrong with long life servicing? I'm not defending it, I would just like to see some evidence that it is worse for the vehicle than the a time/distance regime.

To clarify, I am not saying that we shouldn't bother with an annual inspection/safety check. That's an entirely different matter. That is always a good idea even for cars under three years old. With the way some people drive and the poor state of the roads today, an annual vehicle safety inspection is essential. The MOT system is there to annually check the road worthiness of cars over three years old so even if their owners have let things slide the car should get checked over thoroughly at least once a year.
 
cbdubs

cbdubs

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Messages
241
Location
Scarborough
Vehicle
N/A
When I was a fleet manager in a former life, we did have fleet cars on LL service intervals and never had any issues to be fair. They always went to the main dealer to ensure correct grade of oils etc was used. The vehicles never seemed to suffer for it. They were all VW group cars too.
 
treecity

treecity

VIP Member
Messages
222
Vehicle
T6 Ocean 204
Depending on the time of year and other sales related pressures, VW Finance occasionally offer a free service plan if you take out their finance..
Yes, this is what happened to us, we got a 2 year service plan, thrown in just before we collected the van (it wasn't available at the time we done the deal).
 
vmaxkiddy

vmaxkiddy

VIP Member
Messages
284
Location
Revesby, Lincolnshire
Vehicle
T5 SE 180
My Skoda Octavia (same base engine as a Cali) was on LL services from new, no problems at all. 160,000 miles on clock when I sold it, and according to MOT history check it's since covered another 30,000 miles.
 
RoB5urf

RoB5urf

Beach with 2-seat bench
Messages
360
Location
Kent
Vehicle
T6 Beach 150
I was going to stick with the long-life service schedule, but if I do I won't use up my 4 services before my service plan expires in March 2021.

My Beach is coming up to 1-year old, has covered 8500 miles of mostly long journeys and, according to the MFD, the next inspection / oil service is not required for another 11000 miles.

The service plan doesn't seem like such a good deal now :(
 
Tompoole

Tompoole

Messages
139
Location
Bucks
Vehicle
T6 Ocean 150
I was going to stick with the long-life service schedule, but if I do I won't use up my 4 services before my service plan expires in March 2021.

My Beach is coming up to 1-year old, has covered 8500 miles of mostly long journeys and, according to the MFD, the next inspection / oil service is not required for another 11000 miles.

The service plan doesn't seem like such a good deal now :(

I didn’t bother with service plan as I couldn’t get vw Citygate Wooburn green to email details of plan, they were very vague and said it was 2 services and it was Longlife schedule, I asked them to email me details of schedule , which they never did.... they were also going to call and advise me on fitting solar , which they never did.... I emailed them asking where tie down kit was , they never replied, I spoke to them with issues about how someone managed to get into the Cali without my keys , the rep said he would get service department to call me .... they never did.....
Will only use them if there is a warranty issue , guess they’ve had my money so don’t seem bothered about aftercare , shame as it’s a great van .
 
Tompoole

Tompoole

Messages
139
Location
Bucks
Vehicle
T6 Ocean 150
Cont...
Very disappointed as last dealer we used was homda Aylesbury and they are superb .
 
P

PhillyWilly

Messages
70
Location
Wirral
Vehicle
T6 Ocean 204
Hmm, our T6 will be two years old in March and has clocked up just over 15,000 miles to date. According to the MFD it's not due for it's first oil service for another 1900 miles! I purchased a two service package when new and so far have stuck with the variable servicing regime. If the new long life oil technology is as good as it is supposed to be then these prolonged service intervals shouldn't really be an issue. After all, these oils have been formulated for just this purpose. I know it doesn't accord with what we've all done in the past but surely technology has moved on since the 5000 mile diesel oil change. I suppose it boils down to whether or not you trust long life oils.

Incidently, Bluebell Bus is now 62 days past her inspection service because I was advised by the dealer service manager that they would do it when it comes in for its oil service. I am not overly bothered by this as I have had a good poke around and every thing is as it should be. However, at this rate it won't get officially done until her first oil service in nearly three months time. BTW, I was assured that waiting until then wouldn't effect the warrantee.
I thought about this when I first came across LL servicing on a brand new Golf GTD in 2002. We did 60,000 miles in 2 and a half years in that car with no problems. I think, when was the last time you heard of a modern engine with big ends rattling, can knocking or ceased? I would go with LL again because we will be doing 15-20,000 miles per year.
 
ETOCWEN

ETOCWEN

Messages
32
Location
Burnham-on-Sea
Vehicle
T6 Ocean 150
Hi Folks, I have just had a 17500 mile service completed today on my 2 year old Cali 150. at the cost of £284 with nothing needing doing, the first service last year included recall work at 6000 miles and would of cost £2360 if it wasn't under warranty . So I was asking about extended warranty's and service plans, they sent me this pdf of a plan. i am trying to work out if this is good value for money or not. any comments see the attached pdf
 

Attachments

andyinluton

andyinluton

Top Poster
VIP Member
Messages
1,950
Vehicle
T5 SE 140
Who is the contract with VW or the specific dealership? my concern is if Marshalls disappear what happens also Is it transferable if you sell the van?

The price is just for a service plan not a warranty.

It doesnt cover brake disks & pads which over 5 years you will need a set of.

To me it sounds like a huge amount of money & at best you are buying a service in 5 years time at todays prices. My van is just coming up to 4 years old & I think my total spend so far is a couple of hundred for the one service, admittedly ~Ive got a big bill coming in the next couple of months for the 4 year service.
 
Tompoole

Tompoole

Messages
139
Location
Bucks
Vehicle
T6 Ocean 150
What did they do that would have cost £2300?
 
Tompoole

Tompoole

Messages
139
Location
Bucks
Vehicle
T6 Ocean 150
I now read pdf , my advice would be to go somewhere else ...
£2360 for those items
Were they wearing a mask ?
 
ETOCWEN

ETOCWEN

Messages
32
Location
Burnham-on-Sea
Vehicle
T6 Ocean 150
Who is the contract with VW or the specific dealership? my concern is if Marshalls disappear what happens also Is it transferable if you sell the van?

The price is just for a service plan not a warranty.

It doesnt cover brake disks & pads which over 5 years you will need a set of.

To me it sounds like a huge amount of money & at best you are buying a service in 5 years time at todays prices. My van is just coming up to 4 years old & I think my total spend so far is a couple of hundred for the one service, admittedly ~Ive got a big bill coming in the next couple of months for the 4 year service.
I have been told that the service plan is transferable should i change my California or sell it early and any money in the pot would be returned. I do need to ask a lot of questions, my worry is new cambelt service possibly £1000 plus i can see the engine management light coming on for a past time. (don't have any confidence in the reliability after the engine management light issues i had 3 months up to the first service.) i have to go into see then tomorrow because they have pissed me of a little today. just happened to be 160 miles away from home and it starts raining, wiper blade is not moving the rain from the wind screen. see picture. think the guy who jet washed the van destroyed the blade. they have promised to replace both blades tomorrow. doesn't give me confidence in the servicing either.

20180417_114306.jpg
 
andyinluton

andyinluton

Top Poster
VIP Member
Messages
1,950
Vehicle
T5 SE 140
I have been told that the service plan is transferable should i change my California or sell it early and any money in the pot would be returned. I do need to ask a lot of questions, my worry is new cambelt service possibly £1000 plus i can see the engine management light coming on for a past time. (don't have any confidence in the reliability after the engine management light issues i had 3 months up to the first service.) i have to go into see then tomorrow because they have pissed me of a little today. just happened to be 160 miles away from home and it starts raining, wiper blade is not moving the rain from the wind screen. see picture. think the guy who jet washed the van destroyed the blade. they have promised to replace both blades tomorrow. doesn't give me confidence in the servicing either.

View attachment 32193
Ok I understand the cam belt service but you can start saving for that now. The engine management light coming on wouldn't be covered by the service planner the wiper blades for that matter.
 
Meoncoast

Meoncoast

an Ocean by the Sea
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Lifetime VIP Member
Messages
4,169
Location
Moorgreen
Vehicle
T6 Ocean 150
Cambelt and water pump fix VW price was about £570 on our T5 can not remember if that was + vat.

c£12 month over 4 years 40p a day
 
Last edited:
ETOCWEN

ETOCWEN

Messages
32
Location
Burnham-on-Sea
Vehicle
T6 Ocean 150
Who is the contract with VW or the specific dealership? my concern is if Marshalls disappear what happens also Is it transferable if you sell the van?

The price is just for a service plan not a warranty.

It doesnt cover brake disks & pads which over 5 years you will need a set of.

To me it sounds like a huge amount of money & at best you are buying a service in 5 years time at todays prices. My van is just coming up to 4 years old & I think my total spend so far is a couple of hundred for the one service, admittedly ~Ive got a big bill coming in the next couple of months for the 4 year service.
Went into VW service today and made the sales guy spell out exactly what i was getting and actually saving with the plan.

all the services are 10% discounted plus any parts and consumables. everything on sheet 2 is included, that's servicing and x6 MOT's, bearing in mind my Cali is just 2 years old and this plan takes it up until its had its mot at 8 years old. plus when it needs new discs or any other parts these will cost 10% less. so hopefully no massive bills until 2025. I think for an average of £400 its not a bad deal really concidering the cost of the cali in the first place. think i am going to sign up for it.
 
P

Pohnjiper

VIP Member
Messages
23
Location
Dorset
Vehicle
Looking to buy
Hi. How do I find out if my 2019 T6 Ocean has a service plan from the previous owner?
 
TripleBee

TripleBee

Messages
2,462
Location
melkwegstelsel
Vehicle
T5 SE 140
Time and distance everytime with all mine, Passat, Caddy and Cali (my wife pays for the Passat) it makes me cringe when I see a vehicle with 60k and only two services :Nailbiting
144000 km, 10 years in may, up to it's 5th LL service in may.
No problems at all up to now.
Throughout the year 12km up and 12 down to work. 3x 2500 km for holidays.
Just under 15000 km per year.
 
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