- T6 Ocean 204
Hi @Wondering Star just to give you a heads up on what has happened in the past with the geo issue. This has been reported many times by many different dealers to vw and they have produced a technical bulletin for us which is what is quoted to most people by the dealers “ it’s due to the camber of the road” at that point as far as vw are concerned that’s the end of it. From a warranty point of view adjustments for example geometry issues are only accepted up to 6months or 6000miles which ever comes first. According to the workshop manual the steering wheel is in an acceptable position if it is within 5 degrees either side of 0. The issue raised is not only for the Cali it’s the whole T5 and T6 model range. One of the biggest issues I have found is that people carrying out the geometry checks are not checking that the steering wheel is straight to the steering rack. There is no master spline on the column or a center mark so 9 out of ten times the wheel is not inline with the center of the rack the geometry is carried out to the center of a miss aligned steering wheel which means when the rack centers the road wheels are pointing in the wrong direction and off you go that way. I would make sure that after your dealer has checked the tyre pressures etc then you ask them to check The steering wheel alignment to the rack before proceeding with a geo. This can be checked by removing the lower column gaiter between the rack and lower column under the vehicle and aligning two arrows at the point of the arrows being aligned the steering wheel should be dead level if it’s not then it needs to be moved to the correct position before carrying out a geo. I appreciate you have been in the trade along time and that what I have said is a bit simplified but I thought this may help others out to.I am booked in to Robinsons VW on 7th August to be inspected.
Having spent 30 plus years in the trade I'm looking for a qualified explanation why this is affecting these vehicles.
The normal route is if a customer complains of a fault which has no known available rectification then feed back is passed to the manufacturer to collate and instruct a repair or modification, it is not acceptable to have a steering wheel off centre.
The fact it's only slight makes it even more annoying, try driving 300 miles down a French motorway for hours with the wheel off centre it's no fun, and remember this is a 50k plus vehicle.
It is also not acceptable to be told its within specification, how many other vehicle have you driven with this fault, answer none!
I've arranged my appointment for me to demonstrate the fault with the technician, I plan to drive with the vehicle dead straight on a straight
road and watch his/ her reaction as we via to the kerb!
As a number of owners seem to be having a similar problem on 19 registered vehicles it may be a factory issue?
In my opion its definatly not a camber issue and shouldn't be confused as such, all vehicle follow road camber( slight incline on roads to allow water run off) this is purely incorrect alignment to top dead centre of steering wheel.
So on the 7th I have the pleasure of hours in a VW dealership, a day off work (self employed) and a three hour drive.
Hopefully I will not be treated like an idiot.
I will keep you informed