Discover Media Pro blackscreen

[Vwcaliforniajapan]

Great news.
I have No problem at all in recommending SatNav Systems, they are a genuinely great company whom really know their stuff and care about the customer , I have personally used them several times and rightly they deserve to be recognised as an outstanding company.

I know from experience that Adam and Hamid really appreciate customer feed back, as all good companies do, so maybe drop them a line to express your gratitude.

Would you be kind enough to assist & help others whom may have the same issue : are you able to share the info that Adam provided?

Yes, I already wrote a BIG THANKS to him. I really appreciate what he did and your recommendations
If I had to change to an aftermarket media, I would loose the two USB at the front, trouble with the SOS and rumors telling that you can have trouble with the insurance, if you disconnected or deactivate the SOS option
This is what I did :

 

[Moon Madness]

Once again I have problems with the media pro. On a trip back from North Wales I lost sos connectivity first, then later on screen in navigation mode started glitching and now have nothing. Will not connect car play either, just tries to load user all the time. Have tried the ten second reset and now booked on for dealer to look at, but not for 2 weeks. I love the van but don’t love the media pro much at all.

 

[Perfectos]

Once again I have problems with the media pro. On a trip back from North Wales I lost sos connectivity first, then later on screen in navigation mode started glitching and now have nothing. Will not connect car play either, just tries to load user all the time. Have tried the ten second reset and now booked on for dealer to look at, but not for 2 weeks. I love the van but don’t love the media pro much at all.

Try the company I posted about (Sat Nav Systems Chertsey) they work Direct for VW dealers.
VW dealer will simply hook up to the mothership in Germany & download the latest update (if any), dealers do not possess the skill set to “fix” an issue (or understand it / why it occurs), anything more technical and the Dealer will go to a specialist 3rd party To resolve.