That makes sense. I will have a full NCD to transfer over to this policy, just not at the point of cover attaching (I will be selling my already insured van but not before I take delivery of my new one). However, as a NCD is valid for two years, I may as well wait until I can apply it at renewal/apply it to the replacement policy I choose to take out at renewal.
That’s correct. We have a car and a Cali in our household (as I’m sure most of us do), each has its own NCD. I just won’t need a third!
You don’t need a green card anymore and it will be more than enough if stopped in Europe.
Excellent!!! I think VW Insurance are finally getting it
As I had the free insurance, I just phoned them up to arrange.
Be careful with that. Tracker was supposed to be fitted on Weds for Thurs pickup. The guy from ConnectMyCar turned in sick! Not a happy bunny at all!
Ha good to know, they’re fitting the tracker of another forum member at the same time as mine so they’ll have double the trouble if they play silly buggers
10 days before collection, took 2 days to be fully sorted and paperwork is sent out in 7 days
Did you get this sorted? I’ve just got a letter from VWFS saying before they accept my NCD, they need to see the expiry date of the previous policy. This sort of suggests they still haven’t quite got it yet!
Its still rumbling on - very nice lady on the phone at VW Insurance about 4 weeks ago confirmed their policy for leisure vehicles as being that they only need evidence of >2 years NCD, rather than transfer of it from previous vehicle. But asked would I mind emailing my evidence of NCD again as previous person hadn’t saved it to my file, which I duly did. Two weeks ago I get a letter saying as I havent transferred my NCD they may consider my policy for cancellation. Handily that letter arrived 13 days after it was dated, saying I had 14 days to transfer it. I immediately emailed them saying please treat it as a complaint, and not heard anything since, that was 15 days ago. I have emailed a couple more times so I have evidence that I am being proactive. It’s still showing as insured on the MID database. Their letters infuriate me as all they ever say is please phone us - which we all know means half an hour on hold before get to speak to someone. As I keep pointing out to them, phone me you have my number, or email me. Several of their staff have confirmed their policy for leisure vehicles is that we don’t need transfer NCD, it also never said that in the marketing blurb (so that’s miselling of a regulated product if they want to get funny) - so am sure it’s just their back room staff don’t know the difference between a Cali and a car policy when they are processing it.
A quick update on this. I phoned VW and they confirmed this letter was sent out in error. Confirmed again, you only need to evidence two years no claims discount and not transfer it. I’ve decided not to transfer my seven year NCD so it isn’t affected should I have a loss in the next 12 months. I shall apply it to whatever policy I take out in 12 months.
Just curious if you ever had any more contact from VW Insurance around the NCD? Asking because I had yet another let from them last week saying could I contact them about a problem with my insurance. So I phone them again, the lady on the phone says yes, it’s because you haven’t transferred your NCD to us. Quick conversation putting her right on that, and her then saying can I please send my NCD evidence across - me explaining this will be the 4th time. So it still rumbles on and I have chased again this week to say have they filed my NCD evidence on my record now (just so I have a record of being proactively in contact with them). At this rate will be at the first annual renewal date before get it sorted!
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