Lifetime VIP Member
- T6 Beach 150
HI @VW Guru my van went in today to have the rubber roof seal changed, despite me having booked this in advance and telling the dealership exactly what the problem was I.e the rubber seal has failed and rusty steel is showing through.Hi @Bramco as of the workshop action (recall) the instructions are the same for body shops and workshops the only difference is if the corrosion has traveled above the level of the seal then we have have to send the vehicle to an approved body shop to have a smart repair carrier out on that section of roof. If it’s below the seal level then the repair work is carried out by your dealer in there workshop. Neither the body shop or dealers are being instructed to bond the seal as that has been removed from the work instructions. Once the paint repair is carried out either by the dealer or the body shop then the foil (tape) must be installed, the roof seal must then be inspected if the seal is ok and not rusting or rubber broken it must be refitted if the seal has problems then it must be replaced. To be honest nearly every seal I’ve seen is split and having to be replaced I think I’ve only refitted one in the whole time I’ve been carrying out this repair.
The dealer does not seem to understand that the roof has no corrosion and therefore they can’t understad why the roof seal should be changed ! I quote “we are scratching our heads”
Are you able to provide the details of the workshop action requirements regarding the rubber seal replacement, so I can point them in the right direction.
The lack of knowledge regarding the rubber seal issues is a bit worrying (this is a large multi franchised dealer)