so what would that put your total order time at?
20weeks
I like your theory, it is my hope also.
16 weeks would seem reasonable, possibly quick. Mine took 48 weeks, but that was unusual. Just don't plan any holidays on the basis of your van turning up by a specific date.
Interesting. We're hiring a 6.1 next week, so hopefully will get an order in soon after. There's some offers on until end of August (2 services + 4 year warranty) but that may be too tight. Just hoping September offers are similar
Taking the collective experience on this thread, I'm really not sure. If it's from confirmed Build week, I'd like to think so. Optimistically, the pandemic will surely have meant that this year was not representative and that production will settle and be more robust. However, my confidence in VW as a JIT manufacturer is shot on the back of the Chat feedback experience. Their capability to feedback real and reliable updates is not robust in my experience and lets the company down. The product however appears well thought of, so hopefully worth the wait.
I think the product is excellent, and VW Germany know it, but premium cost, and I understand that lockdown has inevitably affected production. No doubt that will get back on track but feel their communication (from source in Germany, or 'Brand' as the dealers call it) has been woeful and falls way below the standards expected from any producer not just a higher-end brand like VW. They just did not get their act together for a long time following lock down. In my experience one the mainstay principles of customer service is keeping people informed and they fell well short of this. Seem to be getting their act together of late by using VW Vans chatline as main point of contact. I ordered my Ocean on 7th March and it is currently on a ship Status code 39 (The City of Rotterdam) approaching the port of Tyne due in at 5pm today. Not that I'm desperate to get my hands on it, and have been following every minute of its progress
Chatline have been very good in the past couple of weeks but have your order number to hand.
I’d be at the port at 5pm with my binoculars!!!I think the product is excellent, and VW Germany know it, but premium cost, and I understand that lockdown has inevitably affected production. No doubt that will get back on track but feel their communication (from source in Germany, or 'Brand' as the dealers call it) has been woeful and falls way below the standards expected from any producer not just a higher-end brand like VW. They just did not get their act together for a long time following lock down. In my experience one the mainstay principles of customer service is keeping people informed and they fell well short of this. Seem to be getting their act together of late by using VW Vans chatline as main point of contact. I ordered my Ocean on 7th March and it is currently on a ship Status code 39 (The City of Rotterdam) approaching the port of Tyne due in at 5pm today. Not that I'm desperate to get my hands on it, and have been following every minute of its progress
I'm just watching 'The City of Rotterdam' approach Port of Tyne on a webcam at Tynemouth Surf Co. Sad I know but can't believe what you can do online these days. I've tracked it from Port of Emden Germany since yesterday and now watching it come in live at Tynemouth!! Can thoroughly recommend 'Marine Traffic' app too. The wait is excruciating but something interesting to keep us occupied in the mean time
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Do you know if your Cali was in production to be built to 2021 specs?I'm just watching 'The City of Rotterdam' approach Port of Tyne on a webcam at Tynemouth Surf Co. Sad I know but can't believe what you can do online these days. I've tracked it from Port of Emden Germany since yesterday and now watching it come in live at Tynemouth!! Can thoroughly recommend 'Marine Traffic' app too. The wait is excruciating but something interesting to keep us occupied in the mean time
Good question! I think it has been built to 2021 spec. I hope this is a good thing but haven't totally got my head around the implications of 2020 v 2021. Someone on this forum gave 20th July I recall vaguely as the cut off date, and when we checked the status mid August it was 'In-build' I will get VW Liverpool to confirm of course
You've done well with that. We ordered 7th March and like you build week 16. However they closed the factory about two weeks after we ordered due to COVID of course, and it arrived at Port of Tyne over the weekend just gone. I've read somewhere on this forum that the transport company are contractually obliged to deliver to the dealer within 10 days. Not sure though if that's calendar days or working days.
VW Liverpool confirmed today mine is model year (MY) 2020 though I don't think in our case there is any great difference. We ordered fairly comprehensive spec. Cali Chris at VW LIverpool does some really good Vlogs on You-tube including one on the MY20 v MY21 differences. I must take another look!
Just had news ours has been released from the port ready for the next ship, apparently every Tuesday? Seems that the whole no build week assigned debacle was a problem on their systems
Interesting. I ordered on the 11th Aug, still waiting to hear a build/target week.
Ordered ours 19th. So sounds good to get it this year. Did you add any options Scoot? Got a confirmation email today of the order no build week yet.
What spec did you order as i ordered on 4th aug and still await a build week!
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