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New T6.1 order delays

V-J

V-J

VIP Member
Messages
160
Location
Peak District
Vehicle
T6.1 Ocean 204 4 motion
Has ANYONE got anything our of vw chat recently ?? they have been telling me for two weeks now the systems are down and they have no information on my van that went into build a month ago, god i could scream with anger how this company is treating its customers its all totally shocking if im honest, its so wrong not to tell us whats going on ? So has anyone heard anything about their own van in last 2 weeks on chat? Thank you
 
calibusje

calibusje

VIP Member
Messages
430
Vehicle
T4 PopTop
Hellow all waiting for a cali t6.1, already received one or just beeing here for the reading material.
Order delays… TBH: For me the all the same: I've lost interest when our coast will be delivered. It wasn't like that: I was really looking forward to it but it has become absurd (and I am still very understanding, Corona, factory closure a few times, major supply problems and whatever). Still: it takes too long and luckily I don't regret that we ordered a new one because when it comes it will be exactly as we imagined and configured it. This was a fun, exciting period: at the end of August 2020… then given a delivery date of 8 months: May 2021. We were so happy when we received a message: 'good news, your California will already be delivered at the end of March'. Little extra surprise: it was a cherry red. Beautiful, certainly, but not the way we ordered it: ascot grey. No problem because we would receive an already ordered but not yet made one for the dealer, completely adapted to our configuration; delivery end of June-beginning of July '21. And the promise that, if he wouldn't be there anyway, we would get a California for our summer trip for 4 weeks, for free! This also happened, beautifully (only, after just a week our daughter broke both elbows and we urgently had to return home for the operation). When would we get ours then? November became ‘no more this year’. January 22 became February 22 and for now already March 22. I will hear when he is there, meanwhile we keep putting money aside. That is the only advantage of those absurdly long waiting times because I do not like loans :Grin So you see, every disadvantage has its advantage.
Greetings
Calibusje
Edit: bit against my idea of constantly checking when your cali could be delivered and screwing yourself up, still: Sunday and got some time left checked so on myVolkswagen: estimated delivery date: April 12, 2022 :D
That makes a year of waiting time and another 8 months of waiting for the coast before, delivered in the wrong colour: 20 months. Unbelievable but true.
Fortunately, there are more important things in our lives and we still have our 30 year old westfalia california.
Have a nice Sunday and take it easy.
Calibusje
 
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W

wave

VIP Member
Messages
25
Location
North Wales
Vehicle
T6.1 Ocean 150
Has ANYONE got anything our of vw chat recently ?? they have been telling me for two weeks now the systems are down and they have no information on my van that went into build a month ago, god i could scream with anger how this company is treating its customers its all totally shocking if im honest, its so wrong not to tell us whats going on ? So has anyone heard anything about their own van in last 2 weeks on chat? Thank you
No, nothing at all for over 2 weeks! Important systems aren't usually allowed to languish unfixed for so long, so I get the feeling that 'something's going on' which is not being shared with customers whose vehicles are 'in build'.
 
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Pombear4

Messages
11
Location
UK
Vehicle
T6.1 Beach camper 150
No we haven’t got any info out of them either, initially was told to try later in the week when hopefully back up and running then last person said to me Thursday that until further notice only dealer can provide status updates.
 
V-J

V-J

VIP Member
Messages
160
Location
Peak District
Vehicle
T6.1 Ocean 204 4 motion
Mine went into production week commencing 20th September and it has now arrived at the UK port so will be picking it up next weekend. can't wait!
great new richard happy for you !!!! mine was same 20th september also but not a jot of news for me yet but maybe soon :)
 
V-J

V-J

VIP Member
Messages
160
Location
Peak District
Vehicle
T6.1 Ocean 204 4 motion
Mine went into production week commencing 20th September and it has now arrived at the UK port so will be picking it up next weekend. can't wait!
may i ask what did you buy richard? just so i gain hope if its similar lol
 
Richard Hurst

Richard Hurst

VIP Member
Messages
310
Location
Stevenage
Vehicle
T6.1 Ocean 150
may i ask what did you buy richard? just so i gain hope if its similar lol
Hi

Was the standard 150 with some upgrades - Heated front Screen, rear shower connection, wood effect floors, High Beam assist, Chrome package, Comfort mattress and Graphite Grey cupboards
 
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A

Aingeru

Messages
6
Location
Getxo
Vehicle
T6.1 Ocean 150
Hi

Was the standard 150 with some upgrades - Heated front Screen, rear shower connection, wood effect floors, High Beam assist, Chrome package, Comfort mattress and Graphite Grey cupboards
Hi!
When did you order It?

Enviado desde mi Redmi Note 9S mediante Tapatalk
 
M

meryvan

Messages
28
Location
Switzerland
Vehicle
T6.1 Ocean 150
Hello again from the Switzerland orders!
Just got updates from our dealer... According to him we DO have a confirmed build week 45 (8th November).
Now the 2 weird things he said:
- We ordered in December 2020, and we called back in March to ask if we could add the digital cockpit (not a default in CH market) WITHOUT any extra delay. He said that as the van was in the queue and not even with a build date, we could add whatever without extra delay. So we did.
When we called today he said we are LUCKY to have a confirmed build week soon as we ordered in MARCH. WTF! He clearly said no extra delays!
- He said to expect delivery by February o_O He said 8 weeks from production to home but that with xmas and so on we should expect a big delay... isn't it crazy? We don't depend on a ship as UK orders and for what I read the average is like 1 month to get it right?

Now, we wanted it for xmas to travel home (we are not from Switzerland) and we will be out full January, so I don't really care if it arrives in Jan, Feb or end of Dec, but still unbelievable how this works!
 
pluc99

pluc99

Lifetime VIP Member
Messages
153
Location
BE/Switzerland
Vehicle
T6.1 Ocean 150
Hello again from the Switzerland orders!
Just got updates from our dealer... According to him we DO have a confirmed build week 45 (8th November).
Now the 2 weird things he said:
- We ordered in December 2020, and we called back in March to ask if we could add the digital cockpit (not a default in CH market) WITHOUT any extra delay. He said that as the van was in the queue and not even with a build date, we could add whatever without extra delay. So we did.
When we called today he said we are LUCKY to have a confirmed build week soon as we ordered in MARCH. WTF! He clearly said no extra delays!
- He said to expect delivery by February o_O He said 8 weeks from production to home but that with xmas and so on we should expect a big delay... isn't it crazy? We don't depend on a ship as UK orders and for what I read the average is like 1 month to get it right?

Now, we wanted it for xmas to travel home (we are not from Switzerland) and we will be out full January, so I don't really care if it arrives in Jan, Feb or end of Dec, but still unbelievable how this works!
It's also unbelievable how everyone gets a different story. I contacted my dealer to discuss adding the Alarm and was told it would delay the build, so I dropped the idea. I also ordered December 2020 and am now being told that they are hopeful that they can get it to me by end of year.
@meryvan what are you doing about winter tires?
 
M

meryvan

Messages
28
Location
Switzerland
Vehicle
T6.1 Ocean 150
It's also unbelievable how everyone gets a different story. I contacted my dealer to discuss adding the Alarm and was told it would delay the build, so I dropped the idea. I also ordered December 2020 and am now being told that they are hopeful that they can get it to me by end of year.
@meryvan what are you doing about winter tires?
So yours is getting build? Where did you order? Me amag etoy!
we got all season tires by default, so no issue with that
 
MarkStitson

MarkStitson

Messages
5
Location
Surrey
Vehicle
T6 Cali On Order
My Cali Ocean 4wd, ordered at the start of January 2021 went into production in week 26 and has now moved to a shipping stattus 38.
It may actually arrive this year!
 
pluc99

pluc99

Lifetime VIP Member
Messages
153
Location
BE/Switzerland
Vehicle
T6.1 Ocean 150
So yours is getting build? Where did you order? Me amag etoy!
we got all season tires by default, so no issue with that
My build hasn't started yet. The VWN dealer is the one in Aarberg. He claims the van could be ready by end of year but is reluctant to furnish details. Counting backwards 8 weeks suggests that my build week may be the same as yours, at the beginning of November.
It will be delivered with summer tires but I'm contemplating having them replaced immediately with Michelin CrossClimate2s and putting the summers up for sale (unless the dealer kindly takes them off my hands as a trade).
 
PudnBob

PudnBob

Waiting for new Ocean as OH now retired
VIP Member
Lifetime VIP Member
Messages
232
Location
Somerset
Vehicle
T6 Ocean 150
My Cali Ocean 4wd, ordered at the start of January 2021 went into production in week 26 and has now moved to a shipping stattus 38.
It may actually arrive this year!
What spec did you order? We ordered an Ocean 204 4WD in Jan which went into build in week 26. Still awaiting an update from the dealer
 
bob_summers

bob_summers

VIP Member
Messages
560
Location
Donosti
Vehicle
T6 Cali On Order
I'm tempted to think some orders get "gazumped", by that I mean that VW commercials requisition chassis/parts for their own use, as despite the cost of an Ocean or Beach, the commercial side has a lot more muscle behind it. We're smallfry in comparison...
I can't believe how many just "fall of the back of the lorry", or such big differences in lead times with no explanation.
 
66tim99

66tim99

Lifetime VIP Member
Messages
2,104
Location
London
Vehicle
T6.1 Ocean 150
No, half term would have been ideal for me but might visit family for a weekend. Think they are desperate to see it too.
Any news for you Lizzibeth?
I know @PhilR is waiting for fortana with sports pack, wondering like many of us exactly what comes with the pack and hoping for some photo’s...
 
D

dugaldc

Messages
2
Location
France
Vehicle
T6.1 Beach 199
Hi all. So we took the plunge earlier in the year, threw caution to the wind, ignored the eye-watering price tag and ordered a T6.1 California a couple of weeks before lock-down from VW vans (Liverpool). Since then there have been a number of delays and further delays in the delivery date. Apparently VW (Germany) cannot give any firm build and delivery dates. It appears that when it is built it receives a chassis number and then its progress to the dealer can be tracked. We were originally given mid-May for delivery to the dealer which included 4 weeks from issue of chassis number to delivery to the dealer. Since then we have had several revisions to the predicted delivery date, the latest being end of July / beginning of August which is perilously close to the issue of new registrations on 1st September. Apparently the time from issue of chassis number to delivery to the dealer, 8 weeks is now being quoted not the previous 4 weeks. According to the dealer VW are not giving even any rough indications of build completions or delivery to dealer. Come on VW (Germany), where is the communication with the dealer and customer service here. It can't be that difficult to work out and convey this information. You are leaving customers in limbo and causing worry. The news may not be good but at least communicate it so people can plan / cancel camp sites or even cancel the order. After all by September 1st the season is nearly over. I wondered if anyone else is having similar experiences? Kind regards, David and Helen.

Ditto, im based in France, I ordered my new Cali Beach Camper Dec2020 ( with 10 month delivery date of Oct 2021). Car dealer informs me the build has not started, and there is no communication from Hannover factory to predict a revised date. The dealer is one of the largest in South France, but it would seem they cant get any positive response to inform customers. We are all aware of semiconductor shortages used extensively in a lot of cars and vans, but I saw another thread and it would seem VW are in a disarray and cannot predict when they can start specific builds. At least some form of expectation should be shared with the various dealerships rather than zero response. I expect the orders with higher sell value ( more accessories) will get priority, if they have the parts to fulfill the order. For sure Covid has taught us one thing and that commitments are not what they used to be.
 
Lizzibeth78

Lizzibeth78

VIP Member
Messages
51
Location
Lancashire
Vehicle
T6.1 Ocean 150
Any news for you Lizzibeth?
I know @PhilR is waiting for fortana with sports pack, wondering like many of us exactly what comes with the pack and hoping for some photo’s...
Got an update from the dealer yesterday to say it should be with them next week and what my reg would be. So fingers crossed not long to wait now.
 

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