I'm in the Swiss Alps and the heater isn't working on my 4 week old T6.1 Ocean and it's bloody freezing....... It was working intermitently but although the control panel shows it's on nothing is happening. I'm hooked up to 230v and it's on Heat Immediately. I've also tried Heat Continuously and that doesn't work either. Any help would be greatly appreciated. Screen seems to scroll through too many times....video attached.