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VW servicing rant - Money for what exactly? not brake fluid thats for sure

2020 freedom

2020 freedom

Eating Ice Cream, skimming stones.
Top Poster
VIP Member
Messages
1,541
Location
Hampshire
Vehicle
T6 Ocean 150
I am guessing like many I took the servicing plan when I bought my Cali that covers the interim and major service.
TBH, I never expected much from the interim service and just went through the motions. Also I have never really thought car services are value for money but this has more than confirmed that.
I have just booked in for the major and I am told I need to book a separate Brake fluid service as well at £54
:(Eh?????????

So I ask what I am actually paying for in that upfront plan. I reckon thats worth £100 tops I rang VW customer care and they are apparently very used to my enquiry.

What a rip off

Full service
We'll make sure to check the:
Lights (Wow check ? I can check them and do)

  • Horn (Wow check? I can check and I use it often enough which is the only real check that counts who cares if it works at the time of a service and not when you need it how you gonna prove they ever checked it)

  • Instruments (Wow check ? Surely only the the most oblivious people wouldn't know if their instruments are working properly and they are the ones who would likely not address it)
    • Washers and wipers and top-up fluid. :headbang :headbang

  • Tyre condition and tread depths (some merit if you really are that lazy I suppose but I don't need this)

  • Tyre pressures and correct them if needed (some merit if you really are that lazy I suppose but I don't need this)

  • Airbags for visible damage ( What?? how do they check that then)

  • Sunroof

  • Tipper system and change the oil if necessary

  • Paint and bodywork for damage and corrosion (and then what?)

  • Expiry date on breakdown set ( I have a spare tyre)

  • Engine and engine compartment for leaks

  • Condition of visible drive belts (Do they remove any plastic covers? and then what?)

  • Gearbox, final drive and rear axle for leaks and damage (Check only )

  • Manual gearbox oil level (Check only ?)

  • Final drive oil level (Check only ?)

  • Brake system for leaks and damage (Buy a brake fluid service before you come even if this is ok)

  • Thickness of the front and rear brake pads/linings (Finally something that sounds worth a few pence)

  • ABS sensor and cables (Finally something that sounds worth a few pence)

  • Underbody sealant and panels for damage (Then what?)

  • Supplementary rubber rings (So far as I can tell none have been disturbed so far)

  • Condition of the exhaust system (Then what?)

  • Steering joints and boot for wear and damage (OK)

  • Coolant levels and anti-freeze strength (just a check ?)

  • Condition of the camshaft drive toothed belt (OK)

  • Power-assisted steering oil level (OK)

  • Brake fluid level and condition (Buy a brake fluid service before you come even if this is ok)

  • ATF level (automatic) (Check ?)

  • Battery :headbang

  • Idle speed :headbang

  • Adjustment of headlights (check or check and adjust without further cost?)

  • Drive shaft (and?)
And we'll also:


  • Run a vehicle systems test and read fault memories (OK)

  • Grease the front door check-strap and hinges (we'll see :cool:)

  • Grease the trailer coupling

  • Change the engine oil and filter :thumb

  • Renew the air filter :thumb

  • Renew the pollen filter :thumb

  • Renew the fuel filter :thumb

  • Perform engine basic settings (what could that be?)

  • Perform a road test :oops:
 
Thepuma

Thepuma

Messages
72
Location
Kent
Vehicle
Looking to buy
I agree....

With a main dealer service all you are paying for is..

1) An oil and filter change
2) A stamp in your book
...and also a load of checks so they can find something to charge you the earth for when in reality it probably doesn't need urgent attention.
 
Wildcamper

Wildcamper

Messages
211
Location
UK
Vehicle
T5 HighTop
License to print money - our money. Just had an oil service done on my 18 reg Golf. Main VW dealer £250! Local VW specialist using genuine VW parts and oil £110! Only difference is the local chap can't enter his service onto the VW service database.
 
flying banana

flying banana

T6 Ocean 204ps manual
Top Poster
VIP Member
Messages
1,989
Location
doncaster
Vehicle
T6 Ocean 204
i did mine myself. i then know exactly what oil is in the engine and that the filters haven't been done by a moron (sorry, master tech) checking lights and instruments ? wtf ? doesn't a warning come on anyway if a bulb goes down ?that is just a huge check list of nothing, sod them i say
 
Last edited:
Legin

Legin

Messages
768
Location
Chester
Vehicle
T6 Ocean 199 4 motion
License to print money - our money. Just had an oil service done on my 18 reg Golf. Main VW dealer £250! Local VW specialist using genuine VW parts and oil £110! Only difference is the local chap can't enter his service onto the VW service database.
Actually bonafide specialist can input to the OEM electronic system according to my friend who has his own garage. What I do, is get a print out of the dealer service history to date then stick it in a service book off ebay then get the garage to stamp the future services.
What I dont do is contribute to OEM overheads and profit making (my choice) , once you have had the vehicle a few years the Dealer provenance counts for little especially on white good vehicles.
 
Legin

Legin

Messages
768
Location
Chester
Vehicle
T6 Ocean 199 4 motion
I am guessing like many I took the servicing plan when I bought my Cali that covers the interim and major service.
TBH, I never expected much from the interim service and just went through the motions. Also I have never really thought car services are value for money but this has more than confirmed that.
I have just booked in for the major and I am told I need to book a separate Brake fluid service as well at £54
:(Eh?????????

So I ask what I am actually paying for in that upfront plan. I reckon thats worth £100 tops I rang VW customer care and they are apparently very used to my enquiry.

What a rip off

Full service
We'll make sure to check the:
Lights (Wow check ? I can check them and do)

  • Horn (Wow check? I can check and I use it often enough which is the only real check that counts who cares if it works at the time of a service and not when you need it how you gonna prove they ever checked it)

  • Instruments (Wow check ? Surely only the the most oblivious people wouldn't know if their instruments are working properly and they are the ones who would likely not address it)
    • Washers and wipers and top-up fluid. :headbang :headbang

  • Tyre condition and tread depths (some merit if you really are that lazy I suppose but I don't need this)

  • Tyre pressures and correct them if needed (some merit if you really are that lazy I suppose but I don't need this)

  • Airbags for visible damage ( What?? how do they check that then)

  • Sunroof

  • Tipper system and change the oil if necessary

  • Paint and bodywork for damage and corrosion (and then what?)

  • Expiry date on breakdown set ( I have a spare tyre)

  • Engine and engine compartment for leaks

  • Condition of visible drive belts (Do they remove any plastic covers? and then what?)

  • Gearbox, final drive and rear axle for leaks and damage (Check only )

  • Manual gearbox oil level (Check only ?)

  • Final drive oil level (Check only ?)

  • Brake system for leaks and damage (Buy a brake fluid service before you come even if this is ok)

  • Thickness of the front and rear brake pads/linings (Finally something that sounds worth a few pence)

  • ABS sensor and cables (Finally something that sounds worth a few pence)

  • Underbody sealant and panels for damage (Then what?)

  • Supplementary rubber rings (So far as I can tell none have been disturbed so far)

  • Condition of the exhaust system (Then what?)

  • Steering joints and boot for wear and damage (OK)

  • Coolant levels and anti-freeze strength (just a check ?)

  • Condition of the camshaft drive toothed belt (OK)

  • Power-assisted steering oil level (OK)

  • Brake fluid level and condition (Buy a brake fluid service before you come even if this is ok)

  • ATF level (automatic) (Check ?)

  • Battery :headbang

  • Idle speed :headbang

  • Adjustment of headlights (check or check and adjust without further cost?)

  • Drive shaft (and?)
And we'll also:


  • Run a vehicle systems test and read fault memories (OK)

  • Grease the front door check-strap and hinges (we'll see :cool:)

  • Grease the trailer coupling

  • Change the engine oil and filter :thumb

  • Renew the air filter :thumb

  • Renew the pollen filter :thumb

  • Renew the fuel filter :thumb

  • Perform engine basic settings (what could that be?)

  • Perform a road test :oops:
Brake fluid will be optional then so opt out. Easy. Lasts for 5 yrs no problem
 
B J G

B J G

Top Poster
Lifetime VIP Member
Messages
2,747
Location
Stamford
Vehicle
T6 Ocean 204 4Motion
Brake fluid will be optional then so opt out. Easy. Lasts for 5 yrs no problem
Until the moisture/water content ruins the ABS.

Actually just waiting for delivery of a Brake Fluid water content tester to see what level is indicated before and after a VW recommended change.
 
Legin

Legin

Messages
768
Location
Chester
Vehicle
T6 Ocean 199 4 motion
Until the moisture/water content ruins the ABS.

Actually just waiting for delivery of a Brake Fluid water content tester to see what level is indicated before and after a VW recommended change.
Not enough in 5 years, just doesnt happen in reality( failure). Risk of boiling the fluid inside 5 years but were not talking track use are we.
 
Velma's Dad

Velma's Dad

Top Poster
VIP Member
Messages
2,620
Location
Buckinghamshire
Vehicle
T5 SE 180
Brake fluid will be optional then so opt out. Easy. Lasts for 5 yrs no problem
I think the received wisdom consensus is a bit less than 5 years for DOT4 in typical use, but I'm personally happy with three years or a bit more. The fluid boiling issue really only happens if you're driving on a racetrack or like a tw@t on the road, although if it does happen I can tell you it's a memorable experience but I'm not saying in what context. :embarrased :Grin
 
Peter Roberts

Peter Roberts

Messages
755
Location
Carmarthenshire
Vehicle
T5 SE 140
If like many people you swop your wheels round front to back every year or 2 years then do a brake fluid replacement at that time. If you can’t do that then you shouldn’t be doing any DIY on Anything.. it’s probably the easiest of all maintenance/service jobs. Costs the price of a litre of brake fluid.
 
B J G

B J G

Top Poster
Lifetime VIP Member
Messages
2,747
Location
Stamford
Vehicle
T6 Ocean 204 4Motion
Not enough in 5 years, just doesnt happen in reality( failure). Risk of boiling the fluid inside 5 years but were not talking track use are we.
Boiling very very unlikely but possible if you were to do a long descent with approx 3 tonnes to restrain.

Brake Fluid is hydroscopic hence the need to replace, 2 years is well on the safe side but I'd regard 4 as a maximum. When all said and done a potentially lethal but low cost service item to ignore.
 
Gavin123

Gavin123

Messages
37
Location
SURREY
Vehicle
T6 Ocean 199
License to print money - our money. Just had an oil service done on my 18 reg Golf. Main VW dealer £250! Local VW specialist using genuine VW parts and oil £110! Only difference is the local chap can't enter his service onto the VW service database.
Someone at the garage told me I could have a real service book if I wanted. Will ask at next service in dec. As it’s final service before warranty expires we are having it serviced at vw but next time local specialist. The vw app is so useless it’s unbelievable. Mine has one service missing and has a ‘repair event’ which never happened. Annoying.
 
Legin

Legin

Messages
768
Location
Chester
Vehicle
T6 Ocean 199 4 motion
Boiling very very unlikely but possible if you were to do a long descent with approx 3 tonnes to restrain.

Brake Fluid is hydroscopic hence the need to replace, 2 years is well on the safe side but I'd regard 4 as a maximum. When all said and done a potentially lethal but low cost service item to ignore.
Im 5 yrs your 4 yrs but its double 2 years either way. Like the cambelt its down to the individual evaluation if they have experience to make such a judgement. Otherwise its pay up.
 
MrP

MrP

VIP Member
Messages
87
Location
Wimborne
Vehicle
T5 SE 174
Last brake fluid change I had done, when I picked the van up in icy conditions and snow it was not a pleasant surprise to hit the brakes and find very little at the pedal...

I guess they did the road test before the actual service...

Thankfully, no accident apart from in my pants.
 
Perfectos

Perfectos

Top Poster
VIP Member
Lifetime VIP Member
Messages
2,226
Location
Hertfordshire
Vehicle
T6 Beach 150
I am guessing like many I took the servicing plan when I bought my Cali that covers the interim and major service.
TBH, I never expected much from the interim service and just went through the motions. Also I have never really thought car services are value for money but this has more than confirmed that.
I have just booked in for the major and I am told I need to book a separate Brake fluid service as well at £54
:(Eh?????????

So I ask what I am actually paying for in that upfront plan. I reckon thats worth £100 tops I rang VW customer care and they are apparently very used to my enquiry.

What a rip off

Full service
We'll make sure to check the:
Lights (Wow check ? I can check them and do)

  • Horn (Wow check? I can check and I use it often enough which is the only real check that counts who cares if it works at the time of a service and not when you need it how you gonna prove they ever checked it)

  • Instruments (Wow check ? Surely only the the most oblivious people wouldn't know if their instruments are working properly and they are the ones who would likely not address it)
    • Washers and wipers and top-up fluid. :headbang :headbang

  • Tyre condition and tread depths (some merit if you really are that lazy I suppose but I don't need this)

  • Tyre pressures and correct them if needed (some merit if you really are that lazy I suppose but I don't need this)

  • Airbags for visible damage ( What?? how do they check that then)

  • Sunroof

  • Tipper system and change the oil if necessary

  • Paint and bodywork for damage and corrosion (and then what?)

  • Expiry date on breakdown set ( I have a spare tyre)

  • Engine and engine compartment for leaks

  • Condition of visible drive belts (Do they remove any plastic covers? and then what?)

  • Gearbox, final drive and rear axle for leaks and damage (Check only )

  • Manual gearbox oil level (Check only ?)

  • Final drive oil level (Check only ?)

  • Brake system for leaks and damage (Buy a brake fluid service before you come even if this is ok)

  • Thickness of the front and rear brake pads/linings (Finally something that sounds worth a few pence)

  • ABS sensor and cables (Finally something that sounds worth a few pence)

  • Underbody sealant and panels for damage (Then what?)

  • Supplementary rubber rings (So far as I can tell none have been disturbed so far)

  • Condition of the exhaust system (Then what?)

  • Steering joints and boot for wear and damage (OK)

  • Coolant levels and anti-freeze strength (just a check ?)

  • Condition of the camshaft drive toothed belt (OK)

  • Power-assisted steering oil level (OK)

  • Brake fluid level and condition (Buy a brake fluid service before you come even if this is ok)

  • ATF level (automatic) (Check ?)

  • Battery :headbang

  • Idle speed :headbang

  • Adjustment of headlights (check or check and adjust without further cost?)

  • Drive shaft (and?)
And we'll also:


  • Run a vehicle systems test and read fault memories (OK)

  • Grease the front door check-strap and hinges (we'll see :cool:)

  • Grease the trailer coupling

  • Change the engine oil and filter :thumb

  • Renew the air filter :thumb

  • Renew the pollen filter :thumb

  • Renew the fuel filter :thumb

  • Perform engine basic settings (what could that be?)

  • Perform a road test :oops:
There are some free services dealers offer !

You can take advantage of the free paint work personalisation !

It is a closely guarded trade secret but one that is becoming fairly common knowledge:

Apply a fine coating of grit to a sponge, preferably one that has been used on at least five filthy vans without being washed out, (drop said sponge on the floor for added effect as required), apply the wet sponge on dry paint work, rub vigorously, wash off with a hose and Bobs your uncle your paint work is totally unique to your van!
 
Last edited:
BeagleMum

BeagleMum

VIP Member
Messages
970
Location
Wirral
Vehicle
T6 Beach 150
I agree....

With a main dealer service all you are paying for is..

1) An oil and filter change
2) A stamp in your book
...and also a load of checks so they can find something to charge you the earth for when in reality it probably doesn't need urgent attention.
Errrrrrrm you don’t even get a book to have it stamped these days :mad:
 
Aubisque

Aubisque

VIP Member
Messages
132
Location
Nottingham
Vehicle
T6 Ocean 150
Someone at the garage told me I could have a real service book if I wanted. Will ask at next service in dec. As it’s final service before warranty expires we are having it serviced at vw but next time local specialist. The vw app is so useless it’s unbelievable. Mine has one service missing and has a ‘repair event’ which never happened. Annoying.
The app doesn't seem to supported any more, so I went on to the website, registered and when I put my Reg Plate in it wouldn't take it as it's a 'commercial vehicle'. What have I missed ?
 
Alan

Alan

Messages
851
Location
Romford Essex
Vehicle
T5 SE 180
License to print money - our money. Just had an oil service done on my 18 reg Golf. Main VW dealer £250! Local VW specialist using genuine VW parts and oil £110! Only difference is the local chap can't enter his service onto the VW service database.
Wal your local chap is not in the Essex area is he ?
 

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