“Roof is Open” fault 1000, but roof is definitely closed

[mikebravo]

Hi,

Well I’m not having much luck this week; this is my second issue with the van this week :-(

I know there are a few posts about this already. I actually had this problem last year and managed to resolve by clearing the error code. However, this time it’s not so straight forward.

To clear the fault, I believe you are supposed to hold the ‘back’ button (bottom right) for 5 seconds but when I do this it just takes me back to the main panel. I then try and power off the panel but it refuses to comply and flashes up “roof is open!”.

Any ideas on this?

It may be the result of heavy rain last week(?).
I wondered if I should somehow manually open the roof to try and clean the sensors… ?? But not sure if that is even possible.

Any help gratefully received.

Thanks!

 

[WelshGas]

Hi,

Well I’m not having much luck this week; this is my second issue with the van this week :-(

I know there are a few posts about this already. I actually had this problem last year and managed to resolve by clearing the error code. However, this time it’s not so straight forward.

To clear the fault, I believe you are supposed to hold the ‘back’ button (bottom right) for 5 seconds but when I do this it just takes me back to the main panel. I then try and power off the panel but it refuses to comply and flashes up “roof is open!”.

Any ideas on this?

It may be the result of heavy rain last week(?).
I wondered if I should somehow manually open the roof to try and clean the sensors… ?? But not sure if that is even possible.

Any help gratefully received.

Thanks!

I think your best bet is to switch off the Control Panel. You say you cannot do that, so you could either remove the fuses for the Control Panel or remove and disconnect the Control panel to allow it to reboot.
T5 fuses. Position of fuse in the relevant fuse box may vary, but the fuse value and which fuse box will be accurate.

 

[jeff]

T5 fuses. Position of fuse in the relevant fuse box may vary, but the fuse value and which fuse box will be accurate.

Fuse should be under passenger seat it’s a 5 amp one.

 

[flying banana]

Could you try removing the panel and unplugging it from behind? The panel is designed to come out to access the bleed screw. Or disconnecting the batteries for a minute or so?

 

[Lambeth Cali]

When the “roof open” is flashing it won’t allow you to turn it off. Mine was on for a year.

Some of the above may work. The first time I took my computer out it was quite easy following this video.

But I didn’t think you have to power down the panel to go into diagnostics and reset an error code. It seems possible that your sensors are broke and will need replacement but it’s sensible to try everything else first. If they get wet they rust.

 

[mikebravo]

Quick update folks. Thanks for all your ideas. I removed the panel and pulled out the power which reset it, but after reconnecting and turning on the ignition, the fault immediately returned. So I guess the sensors have a legit issue and I’ll need to get this looked at.

In the meantime, I’ve pulled out the fuse so it stops the audible alarm. It rings out about 8 chimes, and that happens every time you drive off from a standing position i.e at every set of traffic lights you go through. It was driving me crazy.

Incidentally, my fuse layout was quite different to the layout you supplied [mention]WelshGas [/mention] … I ended up pulling both 5 amp fuses out until I found the right one. It was under the seat in position shown in picture.

If anyone knows a cali specialist in the Glasgow area (or even central Scotland) please let me know.

Thanks for all the help

 

[Off-The-Beaton-Track]

Hi Mike, my 2012 t5.1 Cali has just developed an issue where the roof symbol shows it is up when it isn't. I see your last post mentions you were possibly going to have a VW specialist look at it. What was the final result of that?

 

[WelshGas]

Hi Mike, my 2012 t5.1 Cali has just developed an issue where the roof symbol shows it is up when it isn't. I see your last post mentions you were possibly going to have a VW specialist look at it. What was the final result of that?

The common cause of this fault is a failure of one of the sensors on the hydraulic roof rams. The only cure is replacement of the sensors, either by VW which will involve replacement of the whole wiring loom from Control Panel to roof sensors, the loom comes complete with sensors, OR yourself or a good auto electrician replacing just the sensors and soldering connections.

See the enclosed pdf file prepared by Forum Member @Lambeth Cali who did it himself.

 

[Lambeth Cali]

Hi Mike, my 2012 t5.1 Cali has just developed an issue where the roof symbol shows it is up when it isn't. I see your last post mentions you were possibly going to have a VW specialist look at it. What was the final result of that?

Even if you don’t want to do it yourself, the instructions explain what needs to be done with pictures so will at least inform you of the problem. It should be possible to get the BMW parts online and then give instructions to an auto electrician.
If your roof still goes up then that’s good. Some people have their roof stuck down.

 

[Julie and Archie]

Hi

I had this problem. Investigated by Liverpool van centre. They were perplexed. Replaced leisure battery and it’s righted itself

Thanks

 

[WelshGas]

Hi

I had this problem. Investigated by Liverpool van centre. They were perplexed. Replaced leisure battery and it’s righted itself

Thanks

Did they replace both Leisure batteries ?

 

[Canyon]

Hi All, I wonder if you can help, I have disconnected my centre console and only connected the power back in (ie the plug with the purple plastic safety clip and the console powers up and immediately shows error 1000 again, which I can’t clear . I haven’t plugged in the other two cables to the central console, so the question I have is

what are the other two sockets for, as I assumed these related to communicating with relevant sensors for diagnostics and as the other sockets not plugged in I wondered if my centre console is screwed.

Anyone got any ideas which fuse powers the roof sensor as I’d like to replace.


Any assistance much appreciated

Thanks

Danny

 

[WelshGas]

Hi All, I wonder if you can help, I have disconnected my centre console and only connected the power back in (ie the plug with the purple plastic safety clip and the console powers up and immediately shows error 1000 again, which I can’t clear . I haven’t plugged in the other two cables to the central console, so the question I have is

what are the other two sockets for, as I assumed these related to communicating with relevant sensors for diagnostics and as the other sockets not plugged in I wondered if my centre console is screwed.

Anyone got any ideas which fuse powers the roof sensor as I’d like to replace.


Any assistance much appreciated

Thanks

Danny

The other sockets are probably for the water and waste tank sensors and Parking Heater.
There is no fuse for the roof sensors. Fault 1000 means one or more sensor has failed.

 

[Canyon]

The other sockets are probably for the water and waste tank sensors and Parking Heater.
There is no fuse for the roof sensors. Fault 1000 means one or more sensor has failed.

Thanks very much. Sounds like it’s either a costly job at traders to replace loom/sensors or DIY job. (I’ll hold my hands up, my experience with electrical DIY is somewhat erm limited

 

[WelshGas]

Thanks very much. Sounds like it’s either a costly job at traders to replace loom/sensors or DIY job. (I’ll hold my hands up, my experience with electrical DIY is somewhat erm limited

Or this? for £450

Roof fault message 100 - and my enhance remote control solution!

After seven years of owning my Cali purchased new in 2015, I got the dreaded roof fault, annoying chime and error code 1000…I found the awesome instructions that Lambeth Cali did regarding the sensors but concluded that a lack of time and confidence meant that I would need another solution...

vwcaliforniaclub.com

 

[Canyon]

Oh wow. Now that is a solution.

Disclaimer: As long as you don’t accidentally sit on the remote whilst chilling in the evening and crush the kids asleep in the roof….

 

[WelshGas]

Oh wow. Now that is a solution.

Disclaimer: As long as you don’t accidentally sit on the remote whilst chilling in the evening and crush the kids asleep in the roof….

Apparently there is an enabling manual switch fitted.

But a good Autoelectrician could change just the sensors as written up by @Lambeth Cali

 

[Canyon]

As suspected, Breeze quoting £1200 + vat for roof repair. So nice little jaunt to Penzance for me in a couple weeks.

 

[WelshGas]

As suspected, Breeze quoting £1200 + vat for roof repair. So nice little jaunt to Penzance for me in a couple weeks.

Please let us know how you get on.

 

[mikebravo]

I was going to tackle the sensor swap-out today but can't get the roof open. I've had the fuse for the control panel removed for some time to silence the annoying beeps. Previously it took a minute or so for the fault to manifest but today, when I put the fuse back in, the control panel is flags the roof fault immediately. So it is in a permanent error state, which it seems is preventing any roof operations. When I try to open or close the roof, nothing happens. I am now totally stuck.

I know there is a hydraulic-release screw (in the cavity behind the control panel) that allows manual roof closure. Would this allow manual opening too?! They must have some kind of work-around for this in the VW garages - anyone know what the work-around is?

Thanks

 

[yossarian]

I was going to tackle the sensor swap-out today but can't get the roof open. I've had the fuse for the control panel removed for some time to silence the annoying beeps. Previously it took a minute or so for the fault to manifest but today, when I put the fuse back in, the control panel is flags the roof fault immediately. So it is in a permanent error state, which it seems is preventing any roof operations. When I try to open or close the roof, nothing happens. I am now totally stuck.

I know there is a hydraulic-release screw (in the cavity behind the control panel) that allows manual roof closure. Would this allow manual opening too?! They must have some kind of work-around for this in the VW garages - anyone know what the work-around is?

Thanks

On the 6.1 you could inject power at the relays. I'll dig through the 5.1 diagrams I'd imagine it's the same.

 

[yossarian]

If this is the correct diagram then unfortunately this looks a little complicated. You will need to locate T2ad - 2-pin connector, black or T32d - 32-pin connector and apply 12v to pins 1 & 2 or 26/27 as the case may be.

Here's a link to the diagram: T5 wiring diagram

Switching polarity should change the pump direction.

 

[WelshGas]

I was going to tackle the sensor swap-out today but can't get the roof open. I've had the fuse for the control panel removed for some time to silence the annoying beeps. Previously it took a minute or so for the fault to manifest but today, when I put the fuse back in, the control panel is flags the roof fault immediately. So it is in a permanent error state, which it seems is preventing any roof operations. When I try to open or close the roof, nothing happens. I am now totally stuck.

I know there is a hydraulic-release screw (in the cavity behind the control panel) that allows manual roof closure. Would this allow manual opening too?! They must have some kind of work-around for this in the VW garages - anyone know what the work-around is?

Thanks

See Post 10 onwards.
T 5

Roof jammed whist on holiday

I wonder if anyone can help, I'm currently on the west coast of scotland in my 2007 california All was well till this morning, we'd woken up but were still lying in the upper bed when there was a loud clunk from the L/H roof support. Subsequent investigation showed that the hydraulic ram...

vwcaliforniaclub.com

 

[Canyon]

So I came back from school run today and low and behold the van roof sensor was not showing fault. Enter my stupid optimistic brain that thought trying to open/close roof would be wise. The obvious happened and it opened and then roof fault appears and I have a roof stuck open. I spent this am manually lowering the roof using the screw, only to realise that by essentially bleeding the hydraulics the roof can be pushed up and I don’t have Cali roof safety straps. Ad such o have implemented this initial tactical fix until my drive to Cornwall to get all sorted.

Question - this strap is v tight and I can’t manually lift roof anymore. What would be the risk of wind getting under roof and causing massive damage with this tactical fix in place?

 

[Azteccamper]

Personally I’d just get some Cali roof straps. Should cover you insurance wise as well?

VW California Emergency Roof Tie Down Kit - Single - CampervanBits

Please note: This is a pack of one (Two are required to make a full kit)

vwcaliforniaclub.com