Good evening,
I contacted VW Ireland about the AdBlue overfill and the quarter diesel tank usage. Today I received this reply:
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Your vehicle was supplied with an Owner’s Manual and it should be located in the glovebox. I have attached 2 extracts from your Owner’s Manual which will give you some information on the AdBlue system and also DPF regenerations.
Overfilling with AdBlue can cause AdBlue to escape and damage the tank system. This would not be covered under warranty as it is classed as pilot error.
You can drive your vehicle with less than a quarter of diesel in the tank, however, the DPF Regeneration will not occur. Over time, constantly operating the vehicle in this manner can put pressure on the DPF system and in turn will not allow the regeneration process to occur. A build of carbon will require a visit to the work shop where a manual regeneration will have to be carried out. However, in some cases, the damage may be too severe and the vehicle will require a whole new DPF system. Again, as this is pilot error, it would not be covered under your manufacturer’s warranty.
Although both systems could lead to extensive costly repairs if not operated correctly, for the most part every day driving of the vehicle will prevent these issues from occurring.
In summary, be careful not to overfill the AdBlue system. AdBlue can be purchased in any petrol station or motor factors as well as our dealers in small and large quantities. You can purchase a 10l drum of AdBlue and given that your tank holds 13l, you won’t overfill it when the time comes to refill.
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First of all I think it was brilliant from VW Ireland to reply to my query so quickly and with so much detail.
Before I start to make a scene and be angry (first thing on my mind) I believe it would be interesting to see what the competitors (Ford, Toyota, Renault, Fiat etc) do. It might be worse, it might be better.
It seems that everything is costly and complicated with the California, which I did not expect when I bought it. Yes it is an adventure to buy and own one, but that "adventure" could mean that if something breaks after warranty, repair becomes unbelievable expensive.
My research before I bought the California was that it is build on a Transporter which is on the market for a long time. Quality checked when leaving the Transporter factory, and double checked when arriving in the camper factory. After the transformation from a Transporter to a camper another quality control is done.
Also I trusted in German engineering and practicality. A camper van in this caliber should be easy and efficient possible to repair. Unfortunately this seems not the case.
Maybe these postings give a wrong indication of the VW California camper, but at least some food for thoughts.
Regards,
Eberhard