CampervanBits
VIP Trade Partner
Sorry, we have just been clearing the back orders, we should have these on the website by the weekend.
Just heard back from Aimee at SMG Cowfold. They put the claim forward to VW but, as expected, it was rejected. The cost of replacement would be £2083.33!!My awning split and was replaced under warranty in August 2015 when it was only three months old. Regrettably they were still using the two-piece for replacements at the time.
I now have a VW extended warranty and I've just checked with them to see if the awning is covered. They were not 100% certain but they thought that the awning came under the category of bodywork parts and therefore would not be covered. They suggested that I check with a dealer who should know when they put a claim through which category it comes under. I don't hold out much hope!
On the positive side they confirmed that such things as fridge, control panel etc are covered.
I don´t understand how it costs so much to replace.Just heard back from Aimee at SMG Cowfold. They put the claim forward to VW but, as expected, it was rejected. The cost of replacement would be £2083.33!!
So, it's a DIY repair for me and, if it gets too bad, I'll be buying the one-piece awning material from the club shop and getting it fitted locally. I'm definitely not paying over £2k to replace the whole thing.
Just for the record, Aimee did her very best and her communication was excellent- no blame to SMG at all.
I don´t understand how it costs so much to replace.
A new awning is only 600€
https://www.obelink.de/thule-omnist...MI0Ju_wNyP3QIVBTbTCh2cTQW6EAQYASABEgKyVvD_BwE
I’m trying to keep the cost down to under £300. Surely a tube of some sort of glue would be more economical when only 100mm or so has come undone.Just purchase the replacement canvas from the club shop and fit it yourself...
True, but it would drive me mad, I would have to replace it..I’m trying to keep the cost down to under £300. Surely a tube of some sort of glue would be more economical when only 100mm or so has come undone.
True, but it would drive me mad, I would have to replace it..
You could just gaffer tape it..
It’s only 100 mm that’s come undone so don’t need to take the whole thing apart for a successful fix. There surely must be someone on here that has done a small repair.Not sure of your reply Pete - you have quoted me but nothing else??
It’s only 100 mm that’s come undone so don’t need to take the whole thing apart for a successful fix. There surely must be someone on here that has done a small repair.
VW also rejected my extended warranty claim. See my posts on this thread from August.Ok tell me what happened to you. I’ve had some bad experiences with Sinclairs but it would be down to VW at the end of the day. Also it wouldn’t cost VW anything as it would go straight back to Thule for repair/replacement..
Mine was £287 - I got in before they suddenly shot up. So I think it’s a good deal with quite extensive cover- but not awnings, which count as bodywork!!From what I’ve read I’m pretty happy that VW won’t step up to the ockey. I had enough trouble from Sinclairs with my SLK when it had to have 2 full back to metal resprays. I’m not going through the “will they won’t they” process again. I’ve now bought some Bison vinyl plastic adhesive which is supposed to be perfect for soft pvc and vinyl. Thanks for all your help. I’m really pleased I didn’t buy a California extended warranty if I remember they were about £800 or so. I’d have been even more gutted.
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