So after ordering in September we finally got an unconfirmed build date of week 10 last Friday. Time to celebrate? Sadly not, as today VW Chat have now said our unconfirmed build date is now week 23
What are they playing at? We were originally told (by the dealer) delivery by the end of 2020, then March 2021, now August/September??? This is ridiculous now and I have to be honest and say I'm now seriously starting to doubt the whole thing. I've been really positive and excited about it for ages, but these setbacks are diminishing my enthusiasm for sure. Had a bad day at work today so it wasn't the best time to find out this news, so I'll sleep on it but at this moment in time I'm seriously considering pulling the plug...
Anyone else feel let down by VW too? This is very poor CS. I've not had one phone call from my dealer since ordering, I've done all the chasing. I'm going to email him tomorrow and be polite but I'll certainly express my anger/disappointment - not that they'll care. I'm not important, I'm only spending £75k+
I've had BMW's and Audi's in the past and the ownership experience (apart from the rip-off servicing!) has been exceptional, as has the build quality, ride, reliability, performance and overall running costs. If only BMW made a Campervan......