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Good & Bad VW Dealers - We need your feedback!

bernie

bernie

Messages
91
Yes, Justin was excellent, he said he has been there 12 years and he certianly knows the California inside and out
Listers Coventry just off junction 3 on the M6 know their stuff. I've been driving from Bham to there for years. The ones in Bham are suspect. I would recommend them
 
Busdarren

Busdarren

VIP Member
Messages
6
Location
Plymouth
Vehicle
T5 Beach
I tend not to use the franchise as my Cali is 2012... however previous bad attitude and poor service from Snows Plymouth (I do hear they are losing their franchise?) Carrs Exeter not really interested. As per normal smaller more personable garages are better - when we bought our new to is Cali Beach, Dorchester Heritage were fab
 
Karlos

Karlos

VIP Member
Messages
1,144
Location
Fowey
Vehicle
Just browsing
Always had good service from Liverpool.
 
Aidy P

Aidy P

Don't play that 'What If?' game, you'll never win!
VIP Member
Messages
831
Vehicle
T6 Ocean 204 4Motion
VW Van Centre West Yorkshire, gets my vote every time. Ordered our T5 SE just 3 years ago from Mark, really helpful and incredibly knowledgeable. First salesman i have ever met who would simply say, "i know you have ordered that option, but you don't need it". Whenever we have had issues, he's always helped.

He's been so good, just been back in and ordered our T6 Ocean - look forward to next March/April when it should be arriving.

In addition to Mark, there is Steve who is in their service team. Ours, like most has been back for warranty issues, alongside normal services. Cannot fault Steve. Always helpful and fought our corner when had lacquer lifting on one of our alloys - all sorted and replaced - not refurbished.

Cannot fault West Yorkshire Van Centre and have recommended them to many.
I bought from Mark too. Great guy. All problems resolved quickly
 
G

ger

Messages
21
I tend not to use the franchise as my Cali is 2012... however previous bad attitude and poor service from Snows Plymouth (I do hear they are losing their franchise?) Carrs Exeter not really interested. As per normal smaller more personable garages are better - when we bought our new to is Cali Beach, Dorchester Heritage were fab
Agreed, Snows in Plymouth are absolutely useless and are happy to peddle all kinds of misleading info. I'm not surprised if they're losing the franchise, they're poor even by VW's often low standard. Carrs are marginally better, but it's relative!
 
W

Wongo

VIP Member
Messages
547
Location
South London
Vehicle
T6 Ocean 204 4Motion
Bedales Dartford good for service and replaced a Tap micro no issues,
Paul for sales, others not so Cali aware.
 
Last edited:
Beeechke1

Beeechke1

VIP Member
Messages
151
Location
Redhill Surrey
Vehicle
T5 SE 180
Another vote for SMG Tonbridge.
The Service manager Mathew Wollen and his team to a good job. So far two MOT visits, one service including new disks and pads, one visits for new screen washer pump and passenger seat air bag light, a return visit six months later for same air bag problem with under seat wiring loom problem fixed free of charge.
And they always smile as I hand over my credit card ;)
 

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