Birmingham van centre, although identical to most, seems to and claims to specialise in Californias. They took the one we bought from them off another dealer “who didn’t know how to sell the California”. Birmingham seemed good, and knew the model, but then, how hard is it to become familiar with a vehicle? How can some not do this?! When I contacted them recently, the email addresses for the sales guy we used and the very good main dude who did a good job of explaining all the bits and bobs before I drove away, both bounced back, which was a bit disconcerting, but anyway, they seemed like a good enough outfit.
Given the demand for recreational VWs for the life of me I don’t understand why all VW commercial showrooms look so boring and sterile (and supposedly professional). They’re so…90s. Why not make them fun, welcoming, and on-brand and in tune with the spirit of adventure and fun that we all buy into when we pay top dollar for a VW van instead of a Bongo or Merc etc.? They really are missing a trick. The showrooms and the sales guys generally speaking are often a hurdle to buying into the brand that you have to overcome rather than a catalyst in helping you make the purchase.
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