google maps breaking up

[Defender90]

Has anyone had any issues with google maps ,after driving for 30 mins the map image starts breaking up this is on the head unit screen only?

 

[dspuk]

@Hawthorn37

Have to say had no issues but generally use Waze.

 

[nickb77]

Yep - very common problem. Cause is some combination of a VW and Apple IOS software incompatability. Keep hearing that an update with a fix is on the way but nothing yet.

 

[GrumpyGranddad]

I saw a write up somewhere where a guy had tested this issue with a selection of Apple and Android phones. He found that using some phones the VW screen showed pixelation but with others there was no problem.

 

[Van Diesel VW]

Many others have reported this issue, I’m sure a search will pull up the threads. Personally have not experienced an issue using an iPhone XR, with latest IOS version installed.

I do tend to use the VW maps quiet a bit as like a map shown on the digital cockpit.

 

[flying banana]

yes.seen that a coupe of times. usually fixes itself after a reset

 

[dspuk]

Many others have reported this issue, I’m sure a search will pull up the threads. Personally have not experienced an issue using an iPhone XR, with latest IOS version installed.

I do tend to use the VW maps quiet a bit as like a map shown on the digital cockpit.

You can have both ;-)

 

[BugglePopples]

Mine happens constantly after 5-10 mins driving. I have to press the ‘app’ button to reset it to normal.

Van is booked in at VW on Wednesday hoping for a fix on the day. As heading to Spain next month in the van and don’t fancy having to continuously reset the sat nav.

 

[nickb77]

Mine happens constantly after 5-10 mins driving. I have to press the ‘app’ button to reset it to normal.

Van is booked in at VW on Wednesday hoping for a fix on the day. As heading to Spain next month in the van and don’t fancy having to continuously reset the sat nav.

View attachment 105407

Let us know how you get on at VW. I’ve been following this issue since November and not heard of anyone getting a fix so far. I had a new over-the-air software update today so I’m hoping that contains a fix but not optimistic.


Sent from my iPhone using Tapatalk

 

[BugglePopples]

Let us know how you get on at VW. I’ve been following this issue since November and not heard of anyone getting a fix so far. I had a new over-the-air software update today so I’m hoping that contains a fix but not optimistic.


Sent from my iPhone using Tapatalk

Will do. Not been on the forum for a few months so thought it was just mine until seeing this thread

 

[Defender90]

Mine happens constantly after 5-10 mins driving. I have to press the ‘app’ button to reset it to normal.

Van is booked in at VW on Wednesday hoping for a fix on the day. As heading to Spain next month in the van and don’t fancy having to continuously reset the sat nav.

View attachment 105407

Yes that’s it very strange

 

[Hawthorn37]

Mine happens constantly after 5-10 mins driving. I have to press the ‘app’ button to reset it to normal.

Van is booked in at VW on Wednesday hoping for a fix on the day. As heading to Spain next month in the van and don’t fancy having to continuously reset the sat nav.

View attachment 105407

Interested to see if you get a fix. We had our van into VW Sheffield just over a week ago, and they raised a technical query with VW. The answer that came back 3 days later was that a software update was being prepared, due for release late April. Sheffield have kept our job card open until this happens. See if you get the same story?!

In case it helps - I stressed to the van centre technician that the issue only shows itself when using an active Google route, AND the van is moving. said that so they didn’t say that it’s been in the workshop all day and never faulted! I also gave them some photos so they could share with VW.

Note, If the screen pixelates, and you stop the van, engine running etc. for 5-10 minutes, the screen goes back to normal. It’s turning the van that it cant cope with.

 

[Hawthorn37]

Dou

Let us know how you get on at VW. I’ve been following this issue since November and not heard of anyone getting a fix so far. I had a new over-the-air software update today so I’m hoping that contains a fix but not optimistic.


Sent from my iPhone using Tapatalk

Doubt that the OTA update will fix it. VW say theyre working on a software upgrade due in 6-8 weeks.

 

[Hawthorn37]

Many others have reported this issue, I’m sure a search will pull up the threads. Personally have not experienced an issue using an iPhone XR, with latest IOS version installed.

I do tend to use the VW maps quiet a bit as like a map shown on the digital cockpit.

I’m getting used to Apple Maps these days, not too bad!

We‘ve done tests on iPhone X, 12, 11. All fail.

 

[Hawthorn37]

@Hawthorn37

Have to say had no issues but generally use Waze.

The screen breaks up on GM and Waze for us. I don’t think the problem is universal, but don’t know why. We have the most up to date software, firmware, both on the head unit and the SOS system (which communicates with the head unit). Hopefully VW solve the puzzle!

 

[Hawthorn37]

Has anyone had any issues with google maps ,after driving for 30 mins the map image starts breaking up this is on the head unit screen only?

See this thread .. similar issues.

Infotainment system/screen crashing and connection issues with CarPlay

Hi I have a beach 6.1 2021 and I am having issues with the main screen/infotainnent. It used to always connect seamlessly to Apple CarPlay as soon as I started the engineer with a stable wireless connection. Now it can take 1-10 goes or never connnedt and also the whole system will crash and...

vwcaliforniaclub.com

 

[Hawthorn37]

Will do. Not been on the forum for a few months so thought it was just mine until seeing this thread

Mine happens constantly after 5-10 mins driving. I have to press the ‘app’ button to reset it to normal.

Van is booked in at VW on Wednesday hoping for a fix on the day. As heading to Spain next month in the van and don’t fancy having to continuously reset the sat nav.

View attachment 105407

Mine happens constantly after 5-10 mins driving. I have to press the ‘app’ button to reset it to normal.

Van is booked in at VW on Wednesday hoping for a fix on the day. As heading to Spain next month in the van and don’t fancy having to continuously reset the sat nav.

View attachment 105407

Out of interest, did VW take a look at this issue today, and what was the feedback?

 

[66tim99]

Interested to see if you get a fix. We had our van into VW Sheffield just over a week ago, and they raised a technical query with VW. The answer that came back 3 days later was that a software update was being prepared, due for release late April. Sheffield have kept our job card open until this happens. See if you get the same story?!

In case it helps - I stressed to the van centre technician that the issue only shows itself when using an active Google route, AND the van is moving. said that so they didn’t say that it’s been in the workshop all day and never faulted! I also gave them some photos so they could share with VW.

Note, If the screen pixelates, and you stop the van, engine running etc. for 5-10 minutes, the screen goes back to normal. It’s turning the van that it cant cope with.

I find it happens when using Waze. I just press menu, then back to Waze and it is corrected (for anywhere between 10 mins and infinity)

 

[BugglePopples]

Out of interest, did VW take a look at this issue today, and what was the feedback?

Yes. Feedback was its a known fault which they can’t sort yet. But they will contact me once VW release the fox.

 

[GrumpyGranddad]

Yes. Feedback was its a known fault which they can’t sort yet. But they will contact me once VW release the fox.

VW has already released the fox

 

[Hawthorn37]

Yes. Feedback was its a known fault which they can’t sort yet. But they will contact me once VW release the fox.

I’ll let you know if VW Sheffield get in touch with us.

 

[patflash]

Had this issue for months. For both Waze and google maps. Solution until there is an update is to use Apple Maps which is actually pretty good these days, it doesn’t suffer the same issue.

 

[Wilso122_t61-coast]

You can have both ;-)

How??? Been trying to do that and not found out how.

 

[Defender90]

Had this issue for months. For both Waze and google maps. Solution until there is an update is to use Apple Maps which is actually pretty good these days, it doesn’t suffer the same issue.

after talking to my local vw garage they said using wfi rather than a lead stops the issue, not tried it yet but we will see

 

[pluc99]

Mine happens constantly after 5-10 mins driving. I have to press the ‘app’ button to reset it to normal.

Van is booked in at VW on Wednesday hoping for a fix on the day. As heading to Spain next month in the van and don’t fancy having to continuously reset the sat nav.

View attachment 105407

Mine did the same initially and then almost disappeared after I updated to IOS 16.2 early this year, reappearing only when I was on windy mountain passes with reduced phone coverage. On my latest trip yesterday it started to happen more often. Now I'm curious to see what will happen when I upgrade to IOS 16.3.1.

The VW navigator also went screwy for the first hour. It placed me on a nearby local road instead of the highway I was actually on, resulting in the speed limit display, with its annoying alarm (now turned off), erroneously jumping around the speed limits of the local towns it though I was driving through.