Time for a Monday morning rant/laugh over my morning coffee.
Before ordering the above tyre from Tyreleader (I’m going to wait anyway) I used there contact form which specifically mentions customer queries.
I asked them what colour the steels came in as I would prefer a natural look which I suspect they came in and not the black in the pictures and if they came with black VW inserts.
The reply I got was.
Please note that as is it indicated under each image on our website, pictures are non-contractual.
We advise you to choose your tyres according to the technical characteristics and sizes specified in the description of the product.
I replied,
I appreciate that which is why I was asking the colour of the steels and if they came with VW black inserts or not.
This is the package I have ordered.
https://cars.tyreleader.co.uk/tyre-pack/9366/steel-343545/750247/
They replied,
Hello,
Unfortunately our supplier did not send us the information
Best regards,
Clément
I replied,
Thanks. Can you not ask the supplier?
It seems a bit daft that a fairly simple query cannot be answered.
I have chosen the tyres carefully.
They replied,
Hello,
Unfortunately I do not have the opportunity to inform you.
Amazing. I shall look elsewhere.
Not really worth a rant. To be honest it gave me a laugh.
My reply,
Thanks Clement.
In which case I will not taken the opportunity to purchase.
To be fair the guy was very prompt in answering the emails. So prompt in fact that he failed completely to make any attempt to answer the query.
Definitely a case of clearing all the morning emails promptly.
Mike