leightonjthomas
VIP Member
It would be nice to think that they are monitoring this forum in order to keep their finger on the pulse, and that it would have a positive effect on their customer service but, regrettably, there seems little evidence that that is the case.A general comment form a soon to be a Cali owner.
It would be wise I think to remember that everything we post here can be read by the public or at the very least by all members and I think, as such, it would be naive to think VW do not monitor this forum in some way. Just worth thinking about before pressing the post button.
I know my dealer keeps an eye on what is said here.