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Just announced - T6 recall for roof corrosion beneath the seal

Is your early T6 subject to this recall / VW action

  • Yes and tape applied as no corrosion found

    Votes: 14 66.7%
  • Yes and corrosion found upon inspection

    Votes: 7 33.3%

  • Total voters
    21
Blueeyedboy

Blueeyedboy

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Messages
69
Location
South Wales
Vehicle
T5 SE 180 4Motion
Hi
I use the same garage as you WG. Do you have to ask them to check , clean seal etc. Mine was serviced in June this year 2015 but that’s all the did. I guess I need to start saving for expense you just had.
 
WelshGas

WelshGas

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Cowbridge
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T5 SE 180 4Motion
Hi
I use the same garage as you WG. Do you have to ask them to check , clean seal etc. Mine was serviced in June this year 2015 but that’s all the did. I guess I need to start saving for expense you just had.
It is a Workshop Recall, something they will do when in for a service/repair etc: You could wait for your next service or book it in for this if you don't want to wait.
 
Bramco

Bramco

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Messages
747
Vehicle
T5 Beach
Hi @Bramco if the repair work has carried out and the roof seal had been bonded then the recall should be classed as done and the paperwork processed by the van centre
Well, VW Leicester knew my van had been to have the corrosion fixed at Claridges in Southport, they arranged it all. Although they have no clue as to what was done. On Wednesday they carried out the workshop recall and all I can say is that it looks as though someone has had to rip the new seal off (which had fitted very neatly) because of the bonding. They have then put the foil on - you can see some above the seal. And they've then banged the now damaged seal back on with what looks like a rubber mallet. It's very wonky.
There are gaps on the edge where rain can get in and as far as I can see the tape must have been applied over what was left of the bonding agent on the roof. I haven't pulled the seal off yet as I intend to do it when VW Leicester and I can do it together to see the damage and faulty 'fix'.

To be honest I feel sorry for the technician who had to do it. he's been given x minutes to do the job and the last thing he was expecting was to find the seal bonded on the roof - although I did warn them at reception.

See the photos below. And then to cap it all on the first journey out after getting back from the service (10 miles) the turbo hose blew and left me in hiccupy limp mode. They had also done the timing belt and water pump which means the hose has to come off and be clipped back on again - sadly they hadn't clipped it back on again. Fortunately I was only a few miles from home and could get the local garage to do the job properly.

I know Marshall’s body shop in Newbury were fitting the tape and bonding when carrying out the repair I’m not sure if other body shops did.
@Vw guru - are you sure Marshall's were fitting tape - on the T5 corrosion thread someone has written that they have seen the VWCS instructions to the bodyshops and there is no mention of tape. Claridges certainly didn't put any on ours.

I'm after a new roof - that should have a 6 year warranty, be manufactured with the tape and last the van out :)

Pics follow
IMG_20181109_101916373.jpg IMG_20181109_101916373.jpg IMG_20181109_101922874.jpg IMG_20181109_101916373.jpg IMG_20181109_101922874.jpg IMG_20181109_101930561_HDR.jpg IMG_20181109_101954319_HDR.jpg
 
VW Guru

VW Guru

Messages
431
Location
Uk
Vehicle
T6 Ocean 204
Well, VW Leicester knew my van had been to have the corrosion fixed at Claridges in Southport, they arranged it all. Although they have no clue as to what was done. On Wednesday they carried out the workshop recall and all I can say is that it looks as though someone has had to rip the new seal off (which had fitted very neatly) because of the bonding. They have then put the foil on - you can see some above the seal. And they've then banged the now damaged seal back on with what looks like a rubber mallet. It's very wonky.
There are gaps on the edge where rain can get in and as far as I can see the tape must have been applied over what was left of the bonding agent on the roof. I haven't pulled the seal off yet as I intend to do it when VW Leicester and I can do it together to see the damage and faulty 'fix'.

To be honest I feel sorry for the technician who had to do it. he's been given x minutes to do the job and the last thing he was expecting was to find the seal bonded on the roof - although I did warn them at reception.

See the photos below. And then to cap it all on the first journey out after getting back from the service (10 miles) the turbo hose blew and left me in hiccupy limp mode. They had also done the timing belt and water pump which means the hose has to come off and be clipped back on again - sadly they hadn't clipped it back on again. Fortunately I was only a few miles from home and could get the local garage to do the job properly.



@Vw guru - are you sure Marshall's were fitting tape - on the T5 corrosion thread someone has written that they have seen the VWCS instructions to the bodyshops and there is no mention of tape. Claridges certainly didn't put any on ours.

I'm after a new roof - that should have a 6 year warranty, be manufactured with the tape and last the van out :)

Pics follow
View attachment 39422 View attachment 39422 View attachment 39423 View attachment 39422 View attachment 39423 View attachment 39424 View attachment 39425
Hi yes I know marshals were because they were following the workshop manuals as it should be. When claiming we as a dealer we ended up footing the bill as vw would not pay us for the tape they said it was not part of the repair at the time. FYI the process to bond the seal back on has now been removed from the process.
 
Volkywagen

Volkywagen

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876
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Cheshire
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T6 Ocean 150
Hi yes I know marshals were because they were following the workshop manuals as it should be. When claiming we as a dealer we ended up footing the bill as vw would not pay us for the tape they said it was not part of the repair at the time. FYI the process to bond the seal back on has now been removed from the process.
Maybe vw looked at this thread and took advice
 
hotel california

hotel california

18 'till i die....
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9,407
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Antwerp
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T5 SE 140
@Bramco , that looks awfull....! Needs to be re-done .

The bonding of the seal is a VW UK only thing , not been done elsewhere , certainly not a good thing to do imo.
 
Bramco

Bramco

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Messages
747
Vehicle
T5 Beach
Hi yes I know marshals were because they were following the workshop manuals as it should be. When claiming we as a dealer we ended up footing the bill as vw would not pay us for the tape they said it was not part of the repair at the time. FYI the process to bond the seal back on has now been removed from the process.
Interesting, so Marshalls were following the workshop manuals. Why weren't the rest of the bodyshops? Basically because VW supply the kit of parts with the van which doesn't include the tape but does include the bonding gunk and they follow the instructions from VWCS in the UK. Well done Marshalls is all I can say. Shame Claridges weren't as principled.

As for them now removing the bonding instructions from the process - great for everyone from now on but there must be a hell of a lot of vans with the seal bonded on that are going to get the treatment our van got.

@Vw guru - so what do you think the chances are that we can be bought off from taking this to the press by VW coming up with a new roof? :-D
 
Loz

Loz

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3,690
Location
Berkeley Gloucestershire
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T6 Ocean 204 4Motion
I have ordered the gell I mentioned in the other post as this is removable, but before I do that I need to get the one bubble of corrosion sorted. What I need is a chips away type man who knows how to treat Aluminium bodywork.
 
Bramco

Bramco

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747
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T5 Beach
@Vw guru

Quick question - I'm heading to the dealer tomorrow so they can see the mess they've made. Before I do it would be good to know if the tape is supposed to be applied all the way round the roof and are there any special pieces of tape, for, for example the corners?

Simon
 
VW Guru

VW Guru

Messages
431
Location
Uk
Vehicle
T6 Ocean 204
F4265A11-AB02-4DFE-8802-FD0CA69572B8.jpeg F4265A11-AB02-4DFE-8802-FD0CA69572B8.jpeg 5D68C9FD-5D2B-4EE2-8648-468963C82884.jpeg AA3535C5-3669-4668-98DA-3F780D219BC0.jpeg F3BECEAF-FF71-47D5-9217-3E4C5175FDC2.jpeg
@Vw guru

Quick question - I'm heading to the dealer tomorrow so they can see the mess they've made. Before I do it would be good to know if the tape is supposed to be applied all the way round the roof and are there any special pieces of tape, for, for example the corners?

Simon
Hi @Bramco the tape should be applied I one piece down both sides and along the rear edge. Vw say not to fit tape along the front edge of the lifting part however I always do as there is enough tape supplied I think it’s a bad idea just doing the sides and rear. I always run the length of the roof from passenger side to drivers side as one piece then put a separate piece along the front overlapping the side tape to avoid water ingress. There should also be tape applied to the front corners of the roof frame see the pictures for one I’m just finishing with a new seal as the old had a small rust spot and they can be replaced if that is happening.
 
Bramco

Bramco

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Messages
747
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T5 Beach
View attachment 39559 View attachment 39559 View attachment 39560 View attachment 39561 View attachment 39562
Hi @Bramco the tape should be applied I one piece down both sides and along the rear edge. Vw say not to fit tape along the front edge of the lifting part however I always do as there is enough tape supplied I think it’s a bad idea just doing the sides and rear. I always run the length of the roof from passenger side to drivers side as one piece then put a separate piece along the front overlapping the side tape to avoid water ingress. There should also be tape applied to the front corners of the roof frame see the pictures for one I’m just finishing with a new seal as the old had a small rust spot and they can be replaced if that is happening.
Thanks, you're a star for keeping us all informed about this.

I've just taken part of the side off ours above the drivers door and the tape that has been applied doesn't run right to the front - there's a few inches not covered and all along the edge the tape is standing off the roof as it goes over the bits of the bonding sealant they had used to bond the seal on at Claridges. Quite a mess. I'll take some photos tomorrow when Parkway do the inspection. I seriously can't see any way that it can be corrected, short of going to a bodyshop again to have the bonding agent stripped off, repainting as necessary and then a new seal put on. Or a new roof.

Simon
 
Bramco

Bramco

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Messages
747
Vehicle
T5 Beach
OK. So Parkway have agreed that it's a massive bodge job. They are ordering in a new seal and will remove the old seal and all traces of the bonding gunk Claridges used and do the job properly. Just hope there's no new corrosion or it'll be rinse and repeat...

Interestingly the local bodywork expert said the seals are never bonded on - but of course had to admit it had been and that it could have only occurred if Claridge's did it when they did the corrosion.
 
VW Guru

VW Guru

Messages
431
Location
Uk
Vehicle
T6 Ocean 204
OK. So Parkway have agreed that it's a massive bodge job. They are ordering in a new seal and will remove the old seal and all traces of the bonding gunk Claridges used and do the job properly. Just hope there's no new corrosion or it'll be rinse and repeat...

Interestingly the local bodywork expert said the seals are never bonded on - but of course had to admit it had been and that it could have only occurred if Claridge's did it when they did the corrosion.
The workshop instructions did state until a few weeks ago the new seal should be bonded on. The instructions now just state to carry out the protection work then fit the seal by hand do not hit the seal or tap it on with a mallet just push on by hand and fully locate with a plastic roller
 
T

TwoDogs

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Messages
223
Just got my T5 back....no corrosion, tape applied
 
Sp0_0k

Sp0_0k

Messages
1,042
Vehicle
T6 Beach 4Motion
How bad this corrosion can go if just left unattended?
Like will the roof leak in 10 years?
 
Volkywagen

Volkywagen

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876
Location
Cheshire
Vehicle
T6 Ocean 150
How bad this corrosion can go if just left unattended?
Like will the roof leak in 10 years?
There are some 08 vans still watertight that contain calirot
 
T

TwoDogs

VIP Member
Messages
223

Just got my T5 back....no corrosion, tape applied
What year? as they have been making T5's for some time.
Same as yours..late 2014
 
sbmcd

sbmcd

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Messages
613
Vehicle
T5 SE 180
My 2014 T5 has had the roof repainted and a new seal bonded to the roof in October 2017, anyone else in the same situation who has subsequently had a recall to have the tape added after the bonded repair?

Not sure if I would want the bonded seal removed unless a proper repaint of the roof edge was carried out.
 
WelshGas

WelshGas

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T5 SE 180 4Motion
My 2014 T5 has had the roof repainted and a new seal bonded to the roof in October 2017, anyone else in the same situation who has subsequently had a recall to have the tape added after the bonded repair?

Not sure if I would want the bonded seal removed unless a proper repaint of the roof edge was carried out.
I'm sure you have read the previous posts from Nos: 263 onwards?
 

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