I have just booked my California (2012 Berghaus) in for exactly the same thing (11500) miles.
I have added this to my long list of issues that require attention!!
List of works requiring attention
1, Paint Blistering on roof front panel.........SMG Tonbridge have known about this for about 2-3 months now and still awaiting exactly what they are going to do about it!
2, Steering knock
3,Water Pump from main tank not working
4,Roof blind works its way open when travelling
5, Drivers door rattle when window down
6,Illuminated Aluminium California sign by side door gone black
7,Table rattles when travelling
8,Waste water digital display not working
The growing list of problems (as small as some of them are) is beginning to take away the big grin i had on my face when i finally purchased the vehicle i had wanted for so long.
OK you could argue that its warrantied , but this is not the point .A vehicle of this spec/ price point should not have so many faults which from what i read on the forum are very common. My biggest issue has become the paint blistering on the roof , which i have to keep chasing SMG about and just keep being advised that they are awaiting a deciscion from VW as to how to proceed . I have now asked SMG to obtain something in writing from VW head office advising as to the current situation with regard to the blistering roof , which i was promised by SMG i would have yesterday ........but as per usual no contact from SMG.
This is the most frustrating thing about warranty work ......we have to do all the chasing , or at least i seem to have to. Am i the only one?
I am not quite at the point where i want to sell my Cali .........but i have started thinking about going across to the "Dark Side " and purchasing a ......dare i say it......Motorhome!!!
Come on VW ....get your act together !
Anyone else getting frustrated with the faults or am i just unlucky ?