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Discussion regarding T6 ONLY roof corrosion

Discussion in 'VW California T6 Discussion' started by snowy55, Jan 8, 2017.

  1. Smiffy4bikes
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    Smiffy4bikes VIP Member

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    Location:
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    Transmission:
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    Vehicle:
    T6 Cali On Order
    I will check mine when I pick it up next week (Ocean) from SMG Cowfold.

    I emailed my dealer about this yesterday, and received a reply almost straight away. I was assured that they have not seen, or been aware of, any T5’s or T6’s with any corrosion issues.

    And, worst case scenario, should there be any problems that arise with my vehicle in the future, they will be rectified straight away.

    I’m sure that those who have had a corrosion issue may perhaps have their own opinion on this, however, personally speaking, I am perfectly happy with the response I received from SMG regarding my own vehicle.
     
  2. Meoncoast
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    Meoncoast an Ocean by the Sea Top Poster VIP Member

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    Vehicle:
    T6 Ocean 150
    Year:
    2016
    Well funny that as they inspected my t5 roof and started the claim process with VW
     
    • Funny Funny x 2
  3. Grey one
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    Grey one VIP Member

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    Location:
    West Sussex
    Transmission:
    Manual
    Vehicle:
    T6 Beach 150
    Year:
    2017
    I am getting my new vehicle serviced there and they also commented that checking was an easy process and removal would not be detrimental to the effectiveness of the seal. Removal of seals in general is apparently common to route cables etc during after market additions. Not sure if that includes the roof but they were quite happy to do this.
     
  4. BerndRos
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    BerndRos VIP Member

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    Location:
    Plymouth
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    Vehicle:
    T5 SE 180
    Year:
    2010
    OMG...they say never seen or aware of any roof corrosion issues....that simply can't be possible as it is so widespread.

    They are a VW garage ?....sorry I jest.
     
  5. Meoncoast
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    Meoncoast an Ocean by the Sea Top Poster VIP Member

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    T6 Ocean 150
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    2016
    but they could not find a fault in my Moo value
     
  6. snowy55
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    snowy55 Top Poster VIP Member

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    N W Leics
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    Vehicle:
    T5 SE 140
    Year:
    2014
    This is an out and out LIE.

    Get used to this sort of attitude from VW and their dealers.

    And this proves that they are liars

    And this is what we have had to put up with for the last 2 1/2 years from VW and their dealers.
     
  7. larrylamb
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    larrylamb VIP Member

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    What a porker, they used to be big sponsors on this forum and staff contributed regularly so I'm sure they are well up to date with the forums long running "roof corrosion"thread.
     
  8. kaf2546
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    kaf2546 VIP Member

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    Location:
    Aberdeenshire
    Transmission:
    Auto
    Vehicle:
    T6 Ocean 204 4Motion
    Year:
    2016
    http://www.autocar.co.uk/car-news/industry/rusty-cars-why-theyre-not-thing-past

    Calis based on a van and typically vans have a lot harder mechanical life than cars and manufacturers don't really expect them to last beyond the point of starting to rust anyway (e.g. check out 2010 Sprinters, body terrible but probably on 400k) so probably don't bother with as much in the way of anti-corrosion as they do on cars, maybe Ocean a bit better, who knows... I'm not burying my head but not losing sleep either. Like a few, I'll time it until end of warranty, wait the 2 years to get it fixed, another year later a few bubbles will join the various car park dings and I'll still be parking up in it to climb some remote mountain.
     
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  9. leightonjthomas
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    leightonjthomas VIP Member

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    Vehicle:
    T5 SE 180
    Year:
    2015
    Same here!
     
  10. GrannyJen
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    GrannyJen goody goody 2shoes Moderator Top Poster

    4,874
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    Vehicle:
    T5 SE 180 4Motion
    Year:
    2013

    They check my roof every time I pop it in...
     
  11. Jabberwocky
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    Jabberwocky VIP Member

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    T6 Ocean 150
    Year:
    2017
    @Smiffy4bikes This sounds like duplicity or at best a very badly informed sales executive. This needs to be brought to the attention of VWCS. I am happy to do that as I think it needs a controlled/coordinated approach as I believe an individual approach will simply be brushed aside/disregarded. I am in the process of collating a database of all T6's reported here that have roof corrosion issues with a view to ultimately talking to VW directly about a solution. Please let me have details. Currently I have the following data (you will/might have seen earlier) but if you know different/have some additions please let me know details. I bring this post to the attention of @Martin @WelshGas and @SusiBus for information.
    upload_2017-1-11_20-35-54.png

    Of course you should continue to pursue your claims with VW or their agents/distributors but it would be helpful if you keep me informed of your journey!
     
  12. 2into1
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    2into1 Née T4WFA. Now 140 SE 2010. VIP Member

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    Year:
    2010
    I don't know whether to laugh, cry or scream.
     
  13. SusiBus
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    SusiBus 2-pedal power Peppa Pig trike Moderator VIP Member

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    Location:
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    Transmission:
    Auto
    Vehicle:
    T6 Ocean 204 4Motion
    Year:
    2017
    Smiffy,
    Is it someone at SMG that told you that they had not heard of roof corrosion on the T5 and T6 ?

    Looking at the pictures of snowys bubbling, it shows brown stains which indicate the possible presence of rust as well as aluminium corrosion.

    I can confirm that the VW part number for the rubber seal around the roof is the same for the T5 and T6 so it hasn't been modified for the T6. The possibility of replacing the rubber seal with one without a metal insert was something that we raised at a meeting at VW back in October 2014 but for whatever reasons this obviously has not happened.


    I really do not understand how this issue can still be continuing with the T6, because the possible ongoing costs of respraying T6 roofs must far outweigh the cost of finding a solution which surely there must be one.
     
    Last edited by a moderator: Jan 19, 2017
  14. sbmcd
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    sbmcd VIP Member

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    Vehicle:
    T5 SE 180
    I asked VW Edinburgh to check mine last year, said it was OK but they did not remove the seal, maybe worth asking them specifically to do this next time.
     
    • Agree Agree x 1
  15. Martin
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    Martin Administrator Admin Staff

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    I think people need to be checking the roof themselves and not relying on dealers to check them, the majority of dealers will not even know what they are looking for.
     
    Last edited: Jan 11, 2017
    • Agree Agree x 3
  16. Jabberwocky
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    Jabberwocky VIP Member

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    Location:
    West Midlands
    Transmission:
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    Vehicle:
    T6 Ocean 150
    Year:
    2017
    Next time please check with them. It's all too easy for them to push this problem into a time frame which is outside or normal warranty. Please excuse the cynicism!
     
  17. Bramco
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    Bramco VIP Member

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    Transmission:
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    Vehicle:
    T5 Beach
    We asked VW Leicester to check ours on the first service after 2 years. They said they couldn't because there was no procedure for doing this! We're with some others on this thread that we'll wait until just before the warranty is due to expire and check then. Apologies to those of you that believe we should be checking earlier than that.

    We have checked all the way round (without removing the seal) and also on the front section and there's no signs of corrosion yet. As I said earlier of course we carry around a big piece of 2x4 to stretch our luck.
     
  18. sbmcd
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    sbmcd VIP Member

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    T5 SE 180
    I understand the 6 year gesture of good will was made to this group by VW, I personally have not seen a document to support that, if anyone knows where that is I would like a copy as VW Edinburgh suggested yesterday it was 3 years. If you have to rely on the vehicle warranty you only have 3 years. My van had no external signs after 2 years and 10 months but under the seal was covered in bubbles along both sides of the roof, you need to get that seal off.
     
  19. Grey one
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    Grey one VIP Member

    152
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    Location:
    West Sussex
    Transmission:
    Manual
    Vehicle:
    T6 Beach 150
    Year:
    2017
    That's very interesting. Only this week I spoke on the phone to a certain knowlegable dealer representative who indicated a willingness to remove the seal at any point in time, suggesting it was easy and little different to removing any other seal. Let's not forget, there is a vast range of knowledge regarding the California within dealerships let alone the depth of knowledge between people with differing roles. This only highlights the need for precision, clarification and validation in any questions we put to VW on this matter.
     
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  20. B J G
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    B J G VIP Member

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    Location:
    Stamford
    Transmission:
    Auto
    Vehicle:
    T6 Ocean 204 4Motion
    Year:
    2017
    Not certain on the Cali warranty as it's under the commercial arm but found that VW quote 12 warranty on through boy corrosion as 12 years. I was quoted 10 years by my local dealer.
    A copy of the paragraph>
    Body protection warranty
    All current Volkswagen vehicles are fully protected during manufacture against through corrosion for 12 years from the date of first registration.

    taken from here- http://www.volkswagen.co.uk/owners/warranty/factory/terms-and-conditions

    Van version here-/www.volkswagen-vans.co.uk/aftersales/warranties/description#warranties.

    Seems as others have advised, get any corrosion logged with VW as soon as seen to avoid any chance of being outside their terms & conditions.
     
    Last edited: Jan 12, 2017

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