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Extended Warranty

G

Gelato

Messages
170
Location
Essex
Vehicle
T6.1 Ocean 199 4Motion
I’m not sure about the timescales but for £30 it’s a no brainier for you. Go for it :)
Managed to finally speak to our dealer/sales guy, he can't find any prices or info on the extended 5th yr warranty 2x mileage bands (£30 for 80K). You added the message from your dealer, take it you took the extra 5th year? Our warranty care package is 4yrs and 2yrs service, dealer going to look into it further, which dealership did you get the info from about the mileage bands. It's no brainer, sales guy said the same and would recommend it if he knew about it!!
 
GrumpyGranddad

GrumpyGranddad

Lifetime VIP Member
Messages
909
Location
Wendover
Vehicle
T6.1 Ocean 199
Managed to finally speak to our dealer/sales guy, he can't find any prices or info on the extended 5th yr warranty 2x mileage bands (£30 for 80K). You added the message from your dealer, take it you took the extra 5th year? Our warranty care package is 4yrs and 2yrs service, dealer going to look into it further, which dealership did you get the info from about the mileage bands. It's no brainer, sales guy said the same and would recommend it if he knew about it!!
Eurovans Crawley. Mike and Victor did quite a bit of digging to get the information. Seems crazy that ALL VW Dealerships don’t have this info’ at their fingertips!
 
G

Gelato

Messages
170
Location
Essex
Vehicle
T6.1 Ocean 199 4Motion
Eurovans Crawley. Mike and Victor did quite a bit of digging to get the information. Seems crazy that ALL VW Dealerships don’t have this info’ at their fingertips!
Thanks, lets see what Martin comes back with!
 
Wild Bob

Wild Bob

Messages
313
Location
Bolton
Vehicle
T6 Ocean 150
Has anyone who's recently purchased a California, which included the four year warranty (and two services), been able to extend it to five, or even six years?. Thanks
Yes Sep 19 at point of purchase 5 years 2 free services.
 
GrumpyGranddad

GrumpyGranddad

Lifetime VIP Member
Messages
909
Location
Wendover
Vehicle
T6.1 Ocean 199
Has anyone who's recently purchased a California, which included the four year warranty (and two services), been able to extend it to five, or even six years?. Thanks
Yes, mine is in progress. If you’re not going to exceed 80000 miles over 5-years the cost is only £30. To cover you up to 150,000 miles it’s £350. Detailed for me by my dealership elsewhere in this thread.
 
L

laurao

Messages
23
Location
Peak District
Vehicle
Looking to buy
Our dealer says not only can we not extend for £30 we can’t extend at all. seems to depend who you speak to. They said it’s care package OR extend warranty.
i believe the £30 and £350 are calculated as the difference between the 2 year and 1 year prices in the brochure. Which makes sense. Just annoying we can’t get it!
 
GrumpyGranddad

GrumpyGranddad

Lifetime VIP Member
Messages
909
Location
Wendover
Vehicle
T6.1 Ocean 199
Bizarre that different dealerships are giving different advice! Mine says I can extend the warranty to 5-years AND retain my Care Package (roadside and servicing). I’ll confirm (or otherwise) in a couple of weeks when I pick up my van and have all the relevant documentation.
 
Bellcrew

Bellcrew

Messages
1,073
Location
Lymington
Vehicle
T6 Ocean 150
Bizarre that different dealerships are giving different advice! Mine says I can extend the warranty to 5-years AND retain my Care Package (roadside and servicing). I’ll confirm (or otherwise) in a couple of weeks when I pick up my van and have all the relevant documentation.
I presume the sales person does not get commission on the extended warranty deal, often just not interested, if it wasn't for this club most would never know it was an option.
 
L

laurao

Messages
23
Location
Peak District
Vehicle
Looking to buy
I presume the sales person does not get commission on the extended warranty deal, often just not interested, if it wasn't for this club most would never know it was an option.
Normally they’re pushing those things and you would think they get commission but who knows. It is frustrating yeah. I’ll keep asking them! It’s Liverpool as well and I think they sell a lot so surprising they say it can’t be done. Our van is at the UK port so don’t think we’ll get to find out if it works out for you before we get ours.
 
GrumpyGranddad

GrumpyGranddad

Lifetime VIP Member
Messages
909
Location
Wendover
Vehicle
T6.1 Ocean 199
Maybe they are correct and Eurovans is wrong? Time will tell. As long as I get full documentation then I’ll be happy.

Mines at Emden is yours or the U.K. ? The Malacca Highway docked at Emden earlier today so will hopefully be on the return sailing tomorrow (missed the last one).
 
OGII

OGII

VIP Member
Messages
327
Location
London
Vehicle
T6 Beach 150
It’s Liverpool as well and I think they sell a lot so surprising they say it can’t be done.
Liverpool were very dismissive when I asked to buy the extension to 5 years, almost suggesting it was a waste of money.
 
Breeze1

Breeze1

VIP Member
Messages
712
Location
Dorset
Vehicle
Grand California 600
Maybe they are correct and Eurovans is wrong? Time will tell. As long as I get full documentation then I’ll be happy.

Mines at Emden is yours or the U.K. ? The Malacca Highway docked at Emden earlier today so will hopefully be on the return sailing tomorrow (missed the last one).
Probably Friday. But hopefully tomorrow.
 
L

laurao

Messages
23
Location
Peak District
Vehicle
Looking to buy
Maybe they are correct and Eurovans is wrong? Time will tell. As long as I get full documentation then I’ll be happy.

Mines at Emden is yours or the U.K. ? The Malacca Highway docked at Emden earlier today so will hopefully be on the return sailing tomorrow (missed the last one).
UK! it arrived Emden on 12th. I assume Malacca Highway is a ship.. Ours was on a diff one, St Petersberg, maybe cos it’s come to Tyne not South Coast. Starting to feel quite real!!
 
GrumpyGranddad

GrumpyGranddad

Lifetime VIP Member
Messages
909
Location
Wendover
Vehicle
T6.1 Ocean 199
Yes the MH is a ship. As just posted elsewhere my van is still at Emden. Hopefully it’ll now be on the next sailing at the end of this week.
 

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