DM
Top Poster
VIP Member
As you say - interesting. I guess the difference was that I asked them to inspect damage that I stated existed rather than asking them to check whether there was any.Interesting, on my last service I asked Parkway Leicester to check the roof for corrosion. On picking up the van I was told there were no procedures for checking the roof for corrosion so they hadn't done it. Another way of putting owners off, like the mythical glue sticking the seal on.
We're of the - let's just enjoy the van and get it checked just before the warranty is about to expire camp. So in November I'll be back there but this time with a pair of step ladders and I'll make sure they carry out their non existent procedure and do a proper check.
I wonder how many others have asked for a dealer to check and they've just ignored the request? At least they told me they hadn't done it.
PS Ours is a T5 but the comments are still relevant here.
The conspiracy theorist in me now wonders whether VW instruct dealers not to do routine checks.