Extending Warrantee to 5 years

[GP]

I saw a thread a few weeks ago but now cannot find it re being able to extend our warranty from 4 to 5 years. Possibly someone has already said that it can be done but I can also confirm I have extended our new T6.1 Cali warranty to 5 years for approx £30. Shaun at VW in Sheffield persevered to find it for me. To be clear our 4 year warranty is up to 120k miles and the 5th year is only up to 80k miles but I think it is worth buying since at this stage I am not sure we will be doing more than 80k miles in 5 years and therefore it seems good value for money. Have to say I've been impressed by the service I received - I went to Sheffield for my purchase since they and Liverpool were the only ones I could find in the early lock-down period when I wanted to order a Cali who seemed to be answering the phone. However being distant hasn't caused me a problem.

 

[Saesneg Shaun]

I was looking for this info myself so thanks for posting. Did the dealer chase it with VWFS?

 

[GP]

I'll check with Shaun at VW tomorrow and come back to you. It's very nice having the 5th year warranty certificate, although hopefully I will not need it!?

 

[Saesneg Shaun]

I'll check with Shaun at VW tomorrow and come back to you. It's very nice having the 5th year warranty certificate, although hopefully I will not need it!?

I would definitely do the same as you. Its a complicated vehicle with lots that can go wrong.
Its probably worth paying £399 but for £30 its an absolute no brainer.

 

[66tim99]

I saw a thread a few weeks ago but now cannot find it re being able to extend our warranty from 4 to 5 years. Possibly someone has already said that it can be done but I can also confirm I have extended our new T6.1 Cali warranty to 5 years for approx £30. Shaun at VW in Sheffield persevered to find it for me. To be clear our 4 year warranty is up to 120k miles and the 5th year is only up to 80k miles but I think it is worth buying since at this stage I am not sure we will be doing more than 80k miles in 5 years and therefore it seems good value for money. Have to say I've been impressed by the service I received - I went to Sheffield for my purchase since they and Liverpool were the only ones I could find in the early lock-down period when I wanted to order a Cali who seemed to be answering the phone. However being distant hasn't caused me a problem.

Thanks for that. Why did Shaun have to persevere? Do you know how he did it? I think I’ve read people paying c£350 for that...?

 

[Kernowboy]

The additional 2yrs/80k over the normal 3 yr warranty is £329+vat, so £394.80. Which is a bargain. Previous threads on here have indicated that those who have the 4yr warranty have been able to extend it to 5yrs for the same (but not a reduced) cost. Suspect a typo in post above? But if not, and has been achieved for just c.£30 that is an absolute no brainier and makes you wonder why VW didn’t just make it a 5yr warranty at the initial offering....

 

[GrumpyGranddad]

I saw a thread a few weeks ago but now cannot find it re being able to extend our warranty from 4 to 5 years. Possibly someone has already said that it can be done but I can also confirm I have extended our new T6.1 Cali warranty to 5 years for approx £30. Shaun at VW in Sheffield persevered to find it for me. To be clear our 4 year warranty is up to 120k miles and the 5th year is only up to 80k miles but I think it is worth buying since at this stage I am not sure we will be doing more than 80k miles in 5 years and therefore it seems good value for money. Have to say I've been impressed by the service I received - I went to Sheffield for my purchase since they and Liverpool were the only ones I could find in the early lock-down period when I wanted to order a Cali who seemed to be answering the phone. However being distant hasn't caused me a problem.

Yes extended mine to 5-years too. I bit the bullet and went for the higher mileage option (150,000 miles). I very much doubt that I’ll get anywhere near that (30,000 per year), but thought I might exceed the 16,000 per year covered by the 80,000 mile option. Eurovans Crawley sorted for me.

 

[66tim99]

The additional 2yrs/80k over the normal 3 yr warranty is £329+vat, so £394.80. Which is a bargain. Previous threads on here have indicated that those who have the 4yr warranty have been able to extend it to 5yrs for the same (but no it a reduced) cost. Suspect a type post above? But if not, and has been achieved for just c.£30 that is an absolute no brainier and makes you wonder why VW didn’t just make it a 5yr warranty at the initial offering....

Who gets the 4 year warranty (rather than 3)?

 

[66tim99]

Yes extended mine to 5-years too. I bit the bullet and went for the higher mileage option (150,000 miles). I very much doubt that I’ll get anywhere near that (30,000 per year), but thought I might exceed the 16,000 per year covered by the 80,000 mile option. Eurovans Crawley sorted for me.

What did you pay GG?

 

[GrumpyGranddad]

Thanks for that. Why did Shaun have to persevere? Do you know how he did it? I think I’ve read people paying c£350 for that...?

£30 for the 80,000 mile option, £350 for the 150,000 option. Note VAT needs to be added.

 

[GrumpyGranddad]

What did you pay GG?

£350 + VAT !!!

 

[66tim99]

£350 + VAT !!!

Thanks - to take you from a 3 year to a 5 year warranty? I should be picking mine up from Eurovans in Feb...

 

[GrumpyGranddad]

Thanks - to take you from a 3 year to a 5 year warranty? I should be picking mine up from Eurovans in Feb...

Mine came with a 4-year 120,000 as part of the deal. Expensive to extend for 1 extra year but for me it’s worth it.

 

[66tim99]

Mine came with a 4-year 120,000 as part of the deal. Expensive to extend for 1 extra year but for me it’s worth it.

How did you negotiate the 4 years rather than 3? I’m through drive the deal so suspect I’ll be 3 years - haven’t spoken to Eurovans about it yet.
Sorry for 20 questions

 

[pjduffill]

It was a order before 31/08 deal

 

[GrumpyGranddad]

How did you negotiate the 4 years rather than 3? I’m through drive the deal so suspect I’ll be 3 years - haven’t spoken to Eurovans about it yet.
Sorry for 20 questions

Yes as pjduffill says, it was the deal on the table when I ordered.

 

[66tim99]

It was a order before 31/08 deal

View attachment 69053

Ahhh, another reason why I should’ve ordered 9 days earlier...already paid £800 for RDE2... oh well

 

[toeknee]

£30 for the 80,000 mile option, £350 for the 150,000 option. Note VAT needs to be added.

Who did you speak to at eurovans? When I asked about it they gave the impression I couldn’t go to 5 years because I had the 4 year offer. If it’s only £30 to get an extra year up to 80000 miles then I’ll definitely chase them up.

 

[GrumpyGranddad]

Who did you speak to at eurovans? When I asked about it they gave the impression I couldn’t go to 5 years because I had the 4 year offer. If it’s only £30 to get an extra year up to 80000 miles then I’ll definitely chase them up.

Mike Harbinson or Victor Balicki

 

[GP]

Shaun at Sheffield went via his VWFS Area manager to get it organised for me. Just to confirm it was approx £30 - can't remember exact amount. I think he also said that it has to be organised by the dealer you bought your van from.

 

[GP]

Ok Shaun has just come back to me with his contact that he got to organise my warranty extension to 5 years - it is Judy Bryon Aftersales Planning & Performance Manager. Hope that helps you to point your dealer in the right direction. All the best.

 

[Saesneg Shaun]

Thanks Guys. I can but try.
If you don't mind me asking if you took out the PCP what rate did you get. August 4.9% or Sept on 3.6% ?

 

[Saesneg Shaun]

So had an email from the dealer today saying that the 5th year for £30 was incorrect and customers had been undercharged.
It should have been £330 + vat so well done to those who got the cheap year.

 

[Camperfamily]

So had an email from the dealer today saying that the 5th year for £30 was incorrect and customers had been undercharged.
It should have been £330 + vat so well done to those who got the cheap year.

It did sound uncharacteristically generous of VW/ VWUK

 

[GrumpyGranddad]

So had an email from the dealer today saying that the 5th year for £30 was incorrect and customers had been undercharged.
It should have been £330 + vat so well done to those who got the cheap year.

So, extending from 4-year to 5-year warranty:-
It is £30 + VAT for the 80,000 mile limit and £350 + VAT for the 150,000 limit. Beggars believe that there’s so much conflicting advice from dealers.